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I hope you got the secretarys name and return number,and names and dates of the managers you talked to that will held back your story.We have stayed at Coronado several times over the years and never had a problem other than there food.Disney doesent run the food there a outside company does.You have to expect noise at peak season more so the closer to the pool areas you get ,everyone asks for a room near the pool.Give them a call again and raddle there cage does seem like a long time ago now though.
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