Quote:
Originally posted by downsouthtigger
Al Weiss is a great guy, but we all know he can only tell you the good with whats going on with the parks, all part of guest relations.
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downsouthtigger, I really want to thank you for your post. You made some very very good points and this being one of them.
I must comment about Cast Members over all. While in recent years we have come across CM's that have treated us as pest and not guest. For the most part and specially our most recent trip. The CM's were wonderful. More then once they went out of their way to be helpful. Our check in at Pop Century just last month was wonderful compared to our check in last august at CBR. Just like when I sent a letter after August complaining about feeling like a pest. just last week I sent one praising the CM's we came in contact with.
Now, we have never had but one real conflict with a CM, for the most part when we come in contact with a grumpy CM we shrug it off, thinking they may just be having a bad day. But here is what we have noticed about Cast Members and they way some are *Disney* and some are not. The younger CM's seem to always be nice and helpful and very Disney, while the older (and mostly female) Cast Members seem less likely to smile or want to even speak to us.
but downsouthtigger, CM'a like you are very important to us. No matter how many times we have gone to WDW. There is always special memories that invovle CM's and they make up for the bad experiences.. and as
MissDisney, because of CM's like you, who go the extra mile to embody the magic, we still are very grateful to CM's for all they do to make our time at WDW special.
So I want to add my thank you .. for making us feel like Guest and not Pest
