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mudder23boys · 08-20-2002

I'd like to comment on the service of the staff at the contemporary, but first, a little bit of background. Last week i was in orlando for a business trip and we stayed at the wyndham in downtown disney.

In December i am taking my three kids to disney to celebrate their adoption which took place last week. I have thought all along that i wanted to stay at the contemporary, and in fact, have reservations at this hotel.

Since i was in the area, i decided that i would take the time to go around to some of the other disney hotels and "check them out".

I went to the boardwalk, coronado springs, port orleans riverside and french quarter and all star sports. Each and every one of these hotels had very hospitable employees that were more than willing to show us around the grounds and let us see one of the rooms, in some cases, we looked at several rooms on the property.

After looking at these rooms, i decided to stop at the contemporary to see one of the rooms there so that i had something to compare the others to, after all this is where our reservations are for.

The front desk told me that there were no vacant rooms in the tower for me to look at........when i asked further about a room in the hotel that would be comparable just so i could see it- the manager said NO! After this, we went to Chef Mickey's for dinner. we had to wait about 20 minutes and took a seat right by the hostess stand. Two young boys, probably about 10 or so, came by and very politely asked the hostess if they could get goofy's autograph.....she very firmly told them that they had to eat there to see the characters. That might very well be the case, but c'mon, the characters are for the kids afterall. With all the people milling around in there how does anyone know if they are eating there or not. I was cruched when i saw these two boys walk away. I went to try and find them- i was going to let them come in with us and get autographs but i couldn't find them. Come to find out- about ten minutes later- the kids walked right past the hostess into the restaurant with a manager of some sort and got their autographs!!!!!!!

There's two strikes against the contemporary. After my work conference was over we decided to stay another couple of days and moved to the polynesian for those two days. It was wonderful. My only exposure to the polynesian prior to this was in books and on the internet and i wasn't impressed with what i saw........once i was there i was very impressed with the grounds, the staff, EVERYTHING!

I am going to move my reservation from the contemporary- with two strikes against it already i certainly don't want the third one to be after we check in.

08-20-2002	#6 (permalink)
mudder23boys Mouseketeer Intern Join Date: Jan 2002 Location: austin, texas Posts: 9	contemporary I'd like to comment on the service of the staff at the contemporary, but first, a little bit of background. Last week i was in orlando for a business trip and we stayed at the wyndham in downtown disney. In December i am taking my three kids to disney to celebrate their adoption which took place last week. I have thought all along that i wanted to stay at the contemporary, and in fact, have reservations at this hotel. Since i was in the area, i decided that i would take the time to go around to some of the other disney hotels and "check them out". I went to the boardwalk, coronado springs, port orleans riverside and french quarter and all star sports. Each and every one of these hotels had very hospitable employees that were more than willing to show us around the grounds and let us see one of the rooms, in some cases, we looked at several rooms on the property. After looking at these rooms, i decided to stop at the contemporary to see one of the rooms there so that i had something to compare the others to, after all this is where our reservations are for. The front desk told me that there were no vacant rooms in the tower for me to look at........when i asked further about a room in the hotel that would be comparable just so i could see it- the manager said NO! After this, we went to Chef Mickey's for dinner. we had to wait about 20 minutes and took a seat right by the hostess stand. Two young boys, probably about 10 or so, came by and very politely asked the hostess if they could get goofy's autograph.....she very firmly told them that they had to eat there to see the characters. That might very well be the case, but c'mon, the characters are for the kids afterall. With all the people milling around in there how does anyone know if they are eating there or not. I was cruched when i saw these two boys walk away. I went to try and find them- i was going to let them come in with us and get autographs but i couldn't find them. Come to find out- about ten minutes later- the kids walked right past the hostess into the restaurant with a manager of some sort and got their autographs!!!!!!! There's two strikes against the contemporary. After my work conference was over we decided to stay another couple of days and moved to the polynesian for those two days. It was wonderful. My only exposure to the polynesian prior to this was in books and on the internet and i wasn't impressed with what i saw........once i was there i was very impressed with the grounds, the staff, EVERYTHING! I am going to move my reservation from the contemporary- with two strikes against it already i certainly don't want the third one to be after we check in.