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Old 02-14-2003   #1 (permalink)
jsykora
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Join Date: Jul 2002
Location: Michigan
Posts: 96
Stolen Credit Card by WDW Emp Update

Last fall I reported my CC numbers stolen by a WDW reservations employee. To make a long story short. Theives caught, sentenced, and jailed. I count myself extremely lucky because they could have done alot more damage.

I talked to my CC company first, since they reported the problem first, made out a police report, hired a lawyer (with the help of some friends), and notified Disney of my problem and to ask them to cooperate with the police investigation. I did things in this order and kept a tight reign on the lawyer since he represented my interests. I worked with the police because I felt WDW would not be willing to do anything unless it could be doned discretely and with minimal damage to their rep while the local police were concerned about getting the crooks behind bars. I was right. Within two months, the thief and his cohorts in crime were caught, sentenced, and jailed.

The lawyer I hired wanted to go after WDW but I told him no for several reasons but mostly because I could not see where WDW could be held reasonably responsible for what happen. You can never be absolutely sure of who you hire or what they will do and knowing Floridas rep for CC theft, I'm surprised it doesn't happen more often.

Two weeks after reporting the incident to WDW reservations, I recieved one or two calls a day for the next eight days from reservation supervisors and only two calls from WDW internal security. I made sure to log the names dates and times of the calls for my own protection, but I was surprised they were so slow in getting WDW security involved.
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