Well, I called today. I guess I needed Laneysdad's wife to call for me. First let me make this clear, I am disappointed that we have to leave earlier than we wanted and I do realize that flights change. I just wanted someone to say yes we should have notified you and if it happens again we will let you know, were sorry.
What I got was a good explaination from Delta
They explained that flights change (ok) BUT on our reservation there is a note to contact Disney Travel not us, which they did. I was fine with that. She said that there is a good chance that the flight will change again before we leave, she was kind enough to note our reservation that if a later flight becomes available they will try to get us on it.
So I called Disney again. In the course of the conversation I got several stories:
CM: Flights change.
ME: I KNOW WHY DIDN'T SOMEONE NOTIFY ME?
CM: It is your responsability to check 24 hours before your flight to see what has changed.
ME: I UNDERSTAND, BUT COULDN'T SOMEONE NOTIFY ME IN CASE I NEEDED TO CHANGE MY FLIGHT OR AIRLINE?
CM: We don't call guests, it is computer generated.
ME: WHERE IS MINE?
CM: We just mailed something on the 25th.
ME: I KNOW - I ASKED FOR NEW VOUCHERS, BUT YOU HAVE CHANGED MY FLIGHT 4 TIMES, THE FIRST TIME IN MAY - WHERE ARE THOSE?
CM: We only notify when it is a change over 2 hours.
ME: MY FLIGHT WAS AT 7:30 NOW IT IS 3:30 THAT'S 4 HOURS.
I gave up. It wasn't worth it, I was just getting more and more irritated. Next time I will have to let Laneysdad's wife call
