MouseBuzz.com - View Single Post - New reservation policy at California Grill

MerlinMatt · 12-07-2005

This is a tough one. The CG is a little different than Emeril's in that it's not in a foot-traffic area and if a number of people cancel, that could substantially hurt revenues for the evening.

But, I was under the impression that Disney Dining purged "double-book" ADRs.

Is that no longer true?

As far as disputing charges with a CC company. It IS something that you can do, but I agree, it's something that I'd rather not deal with.

PH, perhaps you can call back and see what the policy is if someone calls to cancel <24hrs to explain a scenario that's out of one's control. Surely, being Disney, they couldn't enforce this 100% of the time. That wouldn't be like them.

12-07-2005	#3 (permalink)
MerlinMatt DC Grand Poohbah Join Date: Mar 2004 Location: Boston Posts: 3,344	Re: New reservation policy at California Grill This is a tough one. The CG is a little different than Emeril's in that it's not in a foot-traffic area and if a number of people cancel, that could substantially hurt revenues for the evening. But, I was under the impression that Disney Dining purged "double-book" ADRs. Is that no longer true? As far as disputing charges with a CC company. It IS something that you can do, but I agree, it's something that I'd rather not deal with. PH, perhaps you can call back and see what the policy is if someone calls to cancel <24hrs to explain a scenario that's out of one's control. Surely, being Disney, they couldn't enforce this 100% of the time. That wouldn't be like them. __________________ We're going back! Ressies made and airfare purchased! Erin's still my favorite.