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Re: New reservation policy at California Grill
As a business owner I completely understand why they are doing it. Obviously they had an extraordinary number of cancellations. No (food) business can sustain that over an extended period of time.
Of course emergencies happen, but we all know that the majority of time, people just don't think nor do they care what happens to a business. It's all just them, them, them.
I am sure that $20.00 rule does not apply in cases of genuine emergencies.
I think it is about time that people are being held responsible, and not just at Disney
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