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Originally Posted by Princess Tessa
redjacket? huh? I don't get it............
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Okay. When you are boarding the flight, there are a number of Delta Employees milling about. (Or at least there should be) Um, Delta is good in the sense that IF YOU HAVE ANY PROBLEM WHATSOEVER, the person (male or female) wearing the RED JACKET or COAT is the person who can save the day.
They are the top dog, who can resolve any ugly issue.
For me, I got upgraded to First Class from LAX to Honolulu, all because they wouldn't take my Platinum American Express in San Diego to upgrade (they claimed it was sold out) Upon boarding the flight in San Diego, I realized there were seats available in first class, but by then it was too late, and I had to wait until we arrived in LAX. When I finally got off the plane from San Diego, I went to the gate for Honolulu, only to find out that they had just given away the last upgrade to First Class. (the ones that didn't exist)
One conversation with a red coat later, and I was sitting comfy free of charge..
That's the power of a redcoat with Delta..
