[Anne-Cath]

I wrote to Guest communication to complain about one Cast members (I'm not used to that, usually, it is to congratulate them!) but here, he was very unfriendly, very rude.

I send my letter and a few days after that, I received a phone call from someone there asking for more details about that! I explain my complaint to him and he told me they will do something.

I went back a few ago and this Cast member was still working in disneyland but he was a little bit friendly! I kknow that I was not the only one to complain about him!

I would not accept a "relocation" like that but regarding the opening hours, they open one hour later during the week because they have less guests and most of them are parents with small children!

But anyway, I understand your point of view!

Cheers!