[smee57]

Here's the scoop . . .

On 10/03/06 we were able to choose our seats for our return flight from Orlando via NWA. We made our choices and printed out the confirmation. Last night I went to review our flight reservations, etc. online and saw "seat: not assigned" for the return flight. So I email customer no-service and get this response back:

"While most seats are available to be pre-assigned, Northwest does
reserve some seats on all flights for assignment only at the time of
check-in. There are currently no seats left to be pre-assigned on your
flight. You do have a secured space on our plane, but we cannot tell
you which specific seat will be accommodating you.

While we do our best to seat passengers according to their preferences,
it is not always possible on a full aircraft. We recommend checking in
early in order to ensure flexibility in seating. With an E-ticket, you
may check in and choose from available seats online. Access the "Check
In for your Flight" box on our homepage at Northwest Airlines - Airline Tickets, Plane Tickets & Airfare within 24 hours
of departure.

The seats that you had in your itinerary are not available at this time,
and seat 14-c that you said you had is a Coach Choice seat that is only
available for 15.00 24 hours before the departure of the flight.

I trust that this answers your questions on seat assignments, you can
request for different seat assignments during the check in process.

Thank you for choosing Northwest Airlines. We value your patronage and
consider it a privilege to serve your travel needs."

Seat 14-c obviously was NOT a Coach Choice seat at the time or I wouldn't have been able to choose it!! They are clearly marked on the chart you choose from! So, now what? The only seats left are the ones you pay extra for . . . we aren't paying extra to sit there!!!!!!! And I really don't want DS sitting by himself on the plane.

Has this happened to anyone else?