[woohoo]

well- I will say that back in 2005 when we went we had many of the similar issues. And it went well beyond the towel animals (which by the way we never had!) We did not get sheets changed after coffee was spilled and clerical error on their part had a manager banging on our door at 7:30 am accusing us of not checking in or checking out I dont remember which. And the whole grand gathering joke.... treated awfull and put out because we were a party of 10 etc....
And this last trip was better with things like that but it still had many quirks. I am a disney fan- I love Mickey Mouse as he touches a part of my childhood that I lose as I get older. But I am feeling very overwhelmed with the cost to experiance that. I feel that for the cost of going with my family that you are paying for a certain level of magic that should be paid for in your ticket and hotel cost. I have done a LOT of traveling and know what an expensive vacation could be worth and to be honest Im not impressed with the levels of service and "magic" that seems to be slowly disappearing as the costs rise. So why do I go? Because I want to be a child again. Some pay big $$ for botox- I want to be a kid again and watch my kids enjoy something that reminds me of my childhood.
My expectations are high because of the high price you have to pay- I dont expect perfection but I do expect to get what I paid for- Disney is obviously selling a certain amount of magic and I expect what they offer otherwise its a bait and switch!

But I still love the Mouse.....