I spoke too soon- Airtran has done it yet AGAIN! They only refunded a portion of our return tickets... they rebooked us and charged me a higher rate for the flight into Orlando! To recap: without notification, they changed a non-stop 1+ hour flight into two flights with a 2 hour layover. Grrrrrr. Why do I put myself through this hassle?
I asked if Airtran would waive the assigned seat charge as compensation for our troubles, but she said "no, we don't do those things". I replied that Airtran doesn't seem to be doing things with the customer in mind at all.
My countdown says 47 days, so that makes up for this yuckiness
