Quote:
|
Originally Posted by dixie
Oh I was so sorry to read your post - those kind of losses can be hard when you're just turned four- what about writing in to Disney customer relations and just writing in your letter exactly like you wrote it here. I think sometimes letters have more impact than telephone calls- its worth a try.
|
But letters take longer for a response. I think they're trying to replace the sword so that the little one doesn't know that something happened.
If you're able to break it to him that something happened, definitely write guest services otherwise keep calling either the restaurant or guest relations.