[Dana]

Originally Posted by woohoo

Now Im getting mad!
I drove out to AAA yesterday to get the ball rolling
she treated me like I was nuts for thinking there was free dining coming out and that they had been told nothing
I told her I had "connections" and that not only did I want the free dining but the upgrade as well
She gave me a hard time and acted like I was bugging her
I called her when I got home because I knew it was being announced on the 10th but thought the 10th was friday so I told here where i was wrong-
she replied with "IF- its available we will TRY and change it for you"
I told her " I have given you enough warning that this is happening that there should be no issue

so this morning I forward her the email and the code
I wait....... and wait...... and finally at 11am call her to find out what is going on.
She said that she tried first thing but the lines were busy and she had other things to do- she said that she tried again a few min earlier but the computers were down and would be for about 45 min- Im really getting antsy now as she has $400 of my AAA dollars and I have nothing but a regular reservation in my hands! UGH!
Oh and she asked if I had my air aligned yet so she could book my ME- but Im not doing that until closer to the date- I wanted to snap back with "I think Ill take the rest of it from here thanks!"
I really miss my friend at AAA- I wish she was still working there!

Cancel and book the trip yourself...she has no interest.