[delmarjohn]

I have just returned from a great trip,all went well except for some bus problems ...........that being said I have one complaint the food court at ssr ,or should I say the lack of one ..true it is a vacation club resort but I was not alone in my assesment that the food court combined gift shop is a bad idea ...also the selection is limited the confusion is great and the help seemed truly frustrated ...also the lack of a hamburger,fries,pizza and nacho's seem to be truly un saratoga ,ny like.also the sharing of registers with the gift shop is unacceptable,the package pick up is at the same registers .....it at best seems like an after thought ......finally on our last day I went to the food court ,a gentleman from the backl ,yelled out and said that if I wanted something made special he would gladly take care of it,so I went to the ordering stationand said I would like a sandwhich that they sold ,except I would like it without cheese and then informed me that he couldn't because they came pre made.....OK ....I then said to my wife let's go and eat in the turf club restaurant ,went ther and were told they wwere not open ,it was 11.40 am ,all I wanted was lunch and they were not open yet........again I was told by other guests that they were not pleased by this situation at SSR and expressed their concerns and so far they have fallen on deaf ears....anybody have similiar stroies or concerns