[Reiko]

Gotta get in here....
SWA is NOT my favorite airline. They may have a great reputation for being on time, and not losing luggage...wonderful....
My problem is they way they board...the whole "A-B-C" process. I feel like they heard us like a bunch of cows! People get very edgy while boarding, trying to get 'good' seats, and trying to sit next to their traveling companions. Then you have parents of 'older' children that are not able to board between "a & b" who try to convince someone to change their seat so they can sit together, or even worse they will loudly let everyone around know they want to get seated together until someone gives up their seat. You book Southwest, you gotta learn to take what you can get wheather you like it or not. Bugging people to move if they don't offer is, in my opinion, rude.
Towards 'C' seating you get people who go all they way to the back of the plane, can't find 2 seats together, and then try to make their way back to the front of the plane. This is more convenient than assigned seating?? I feel this whole process makes the attendants edgy as well, 'Please sir, find a seat and sit down, we've got to get going!" And, as someone mentioned before, the whole "gotta get my boarding pass printed!!" stress.
As much as I hate the boarding process, If SWA offers the best price on a ticket, I'm there! It really comes down to the $$$ for me.
Now, don't get me going on the passengers who take advantage of what a 'carry on' is...