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Originally Posted by DisneyTeacher
I'll look for her--in TWO weeks. We love the staff at BCV, last summer there were two CMs who were super nice to us. Ariel, a manager I think, remembered our name and said good morning every day and another CM went out of his way to pin trade with Nate. The staff there seems to be very well trained.
I hope your problem wasn't one that ruined your trip in any way.
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We were in the Villas so if you are there you may see her there. They have a very small check-in at the villas and it is only open from 8-6 but that is where Isabel was.
It is coming up in the trip report but I felt a little better after the explanation but there was still a part of it that I believe should not have happened.