We got off to, as usual
, a late start. When we finally arrived it was around 7 or 8. I assembled Cubby's scooter and parked the car for check-in, and to get my own rental scooter (which, because my back tends to go out after a few minutes of standing or walking, I rent when we go to Disney) and get help with the luggage. Went to front desk. All was well so far. We were going to be in Broadway building. Cool. And then I asked the fateful question of getting someone to help with luggage. For the first time ever at any Disney hotel we've been in, I got the reply, "Oh, they've gone home for the day."
...
Silence. This kind of "And that's that" attitude was, again, something I'm not used to at Disney at all.
"Er... my partner and I have mobility issues... can we talk with your manager?"
So she went off to parts unknown for a startlingly long time. I asked a passing cast member about it and she said there'd be no problem, thank God, and they eventually found a couple of guys to help with the luggage, and also to get my rental scooter out of Bell Services, and they
eventually found the key to start it up
, but it did work out. Still, it was a bit jarring. I mean, this is Disney and all. And alas, we found that same kind of not-really-helpful oh-well-that's-just-the-way-it-is tone -- ubiquitous in all manner of other areas of life
but not Disney, that's one of the things we love most about it, they're just spontaneously nice and helpful usually -- a bit too much this trip, at least at the All-Stars. (OMG I had the most embarrassing meltdown in the gift shop near the end of the trip about whether or not something I'd had sent there the day before was there, since we were checking out using automatic checkout to leave the next day and all...)
So, we got to the room, with luggage, and the scooters, in the end. Very pretty room too. Pics to follow. We didn't hate everything after all!!
David