Bella vs. the Norwegian
After a break at our resort we headed back to Epcot for dinner at Akershaus.
Some of you may remember this story from my planning process but I'll just tell it again just in case. Usually when I plan our trips to Disney Dave and I sit down and discuss where we want to eat. Usually I present him a handful of places and he helps me pick a few. This time he wanted to pick one place on his on (meaning he went to Allears and looked at all the menu's..I didn't hand pick any for him) and we had a deal that I could not talk him out of it..which I am known to do!
Basically he picked Akershaus. He was not really aware that it was a Princess Dinner he just thought the food looked interesting. We had done a LOT of character meals in the past and we recently we had begun to feel like we had sort of "grown out" of them and we wouldn't go back til we had kids. That along with the fact that I had heard not such great things about the menu I was really not excited at all.
However, I made a promise to him and I intended to stick to it!
So we make it to Norway about 5 minutes before our ADR and I go to check in and the conversation goes as follows:
Hostess:
I am sorry I don't see a reservation for you.
At this point she is already looking through me to the next guest. I am sure she sees a million morons a day but I assure you I was not one of them. I prepaid this with a credit card and I called and confirmed my ADR's twice.
Me:
Could you check again perhaps she could have spelled my name incorrectly.
Hostess:
Sure....nope nothing.
I am starting to get frustrated now.
Me:
Well, I know we have an ADR.
Hostess:
Yeah, well we don't have you down. You could try and come back at our next sitting even though I know we are completely booked.
Me:
I pre-paid with a credit card and everything. I know if I don't show up to this my card will get charged and I do not want to get charged for this!
Hostess:
That's weird.
Oh. No. She. Didn't.
THAT'S WEIRD?!?! I mean, I was really tempted to ask if the braid on top of her silly little head was too tight but instead I acted very maturely and said..
Whatever, I guess I'll figure this out on my own.
Is she kidding me? No help, no advice nothing. So I book it to Guest Relations. I knew there was one by Spaceship Earth so I literally ran there leaving Dave back in Mexico confused. All he wanted in life was to eat at Akershaus and we were going to do it even if I had to rip that braid off of her head.
So I make it to Guest Reations and I meet a wonderful CM named Carole (who will play a role in our TR later as well!). Her brain was apparently functioning and after I huffed and puffed and told her my story..very nicely I may add..I was aware this was not her fault. She simply asked for my phone number. I gave it to her and she said
"Yep, you're in there! They just spelled your last name with a C instead of an S when you made the reservation. It's fixed now..go ahead and have a great dinner!
So..then I found Dave..still making his way down to GR and we turned around and booked it back to Norway because now we were late!
So I wait in line and finally see my friend the Norway Hostess once again. I am so elated by the fact that she was wrong and I wasn't I forgot that I hated her and I said..
"
I'm back! They just spelled our name wrong, but it should be all fixed now!
Hostess:
What's your name again?
Seriously, I was gone like 5 minutes. Now I am worried about Braid Girls cognitive abilities.
Me:
S-I....
Hostess:
Nope, sorry. Still not here.
She starts looking through me again.
Me:
How about you just look it up through my phone number?
She does, reluctantly I might add, and finds it and her response was..
Hostess:
Oh, well go stand over there and we'll call you when we are ready.
I am a nice person and completely laid back..and I have never ever gone off on anyone, but she was close. Instead I pulled out my best first grade teacher voice (a.k.a. my patronizing voice) and said...
"Now don't you think this might have been a little bit easier if you'd just asked me that from the beginning? Then I smiled and walked away.
I am almost certain Braid Girl would have spit in my food if she had the opportunity.