[12Amigos]

The quote from the CM was "You're a bad person". The end. There is no need to assume she ment anything else by it. We can throw any opinion we want on this by what we "think" the CM was implying, but when it's all said and done, the words were the same.

Was the girls wrong in using a pass that was not hers, yes. The CM however was just as wrong in taking it upon herself to go over and above her duties by verbally attacking this girl. I could be wrong, but I'm pretty sure that it's not in the job discription of CMs to teach life lessons to customers...paying or not.

Two wrongs don't make a right.

Also gingles I completely agree with you. I have not and never will call my children "bad", no matter how much I dislike what they're doing.

I think it's very sad if an adult feels the need to resort to name calling in order to get their point across. How can we expect children and young adults to grow up to be caring and productive people when we tear them down with our words.