Thread: Warning!!!!
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Old 09-25-2008   #15 (permalink)
MickeyEars
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Join Date: Jan 2008
Location: In the Mitten
Posts: 948
Re: Warning!!!!

Quote:
Originally Posted by Dana View Post
I am so sorry to hear about your reservations. I understand your frustration totally. Spirit changed my reservations multiple times and also added fees from the time I booked until the time I flew. I didn't even have the option to get the refund and book again..it was do it their way or pay the $200 change fee or cancel and lose it all. In these times with the economy being what it is, you would think they would "up" their customer service to get and keep your business. It's frustrating to know that we (customers) don't really matter all that much to them. Poor way to do business.
Dana, I had the same problem with Spirit. After our December flight, I doubt I'll ever fly them again.
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1994 October: Our Honeymoon: Beach Club Resort
1997 April: POFQ
2003 February: POFQ (first trip with the kids) / October: All Star Sports (our anniversary get-a-way)
2004 September: Coronado Springs (We survived Hurricane Jeanne)
2007 Jan: POFQ / Aug: Caribbean Beach
2008 August: All Star Sports (just me and DH ) December: Wilderness Lodge
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