[Campbell87]

OUr first ever experience of Disney was at the park in Paris, it was small, it was wet but it was magical....and now I fear the magic has gone.
My mum and dad left this morning for a 4 day trip to Paris, it's the honeymoon they never had, the first trip they have had on their own without us kids around and it's all going swirling down the pan.

Where do I begin?
The had to pay for a lake side view room (They are staying on Disney property at the Hotel New York) because there were no standard views available, they check in today and get told they have to take a standard view because there are no lake side views available! They get offered around 40euros as a compensation but we are sure that does not add up to the difference between the room prices but Im struggling to find anything on the official site (They booked with Disney).
The castmembers are rude and unhelpful, nobody there seems to know who Figment is, there was no firework show at MK, just some odd light show for 10mins against the castle at the end of the night, the hotel door does not lock, the tv does not work, they asked for extra pillows and still havn't reviced them (now 10pm over there and they want to go to bed), the 'buffet' they had for tea was a few odd half filled plates of not-so-nice food, the service in the restaurant was awful, the rides are filled with dirt and grime, as if they havnt been cared for since they were installed, you couldnt see Buzz Lightyears face on the space ranger spin because of the grime covering it!

THIS is all on day one! Speaking to them, you wouldnt even think they were in Disney!
Maybe we have been spoilt by are many trips to WDW but for Disney, I just think this is awful!
Has anyone had this kind of experience? Any advice? Im considering sending them one huge letter when my parents get home if things don't get any better!