Quote:
Originally Posted by AprilandtheKids
Ok thanks! I know our room at CSR had elevators. I just don't want to be stuck on a second floor with the baby and stroller and stuff. I'll make sure to mention it when we check in.
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You may want to call ahead of time and make the request. We got stuck on a second floor room for the first three days of our trip this year at CBR and it was a real pain lugging three kids and two strollers up a long flight of stairs. I was told to call ahead the morning of check-in for a first floor room request. I called early that morning and was confirmed that we were booked into a first floor room, however, upon check-in, the room "magically" (a bit of sarcasm)wasn't available anymore (given to someone checking in earlier than us). It made for an extremely unpleasant check-in and a rough couple of days. I had the name of the person I spoke with to confirm and the CM basically shrugged her shoulders and said, sorry, nothing we can do about it. Very un-Disney like.