[diofthesouth]

I LOVE the online ADR option. I like being able to take my time, change my mind, and peruse for as long as I want online. I always feel like I'm taking up the CM's time when I have him/her on the phone...and I'm trying to make a decision about the options. They're always more than patient and very helpful...but I really love this option now! Wish they had done it years ago!