[brumcg]

Originally Posted by brumcg

I'll be sure to post how it all works out in case anyone finds themselves in the same situation.Bruce

Okay, we're back from our trip. Here's what I learned...

We rented a wheelchair from Walker Mobility Wheeled electric scooter & wheelchair rental products. They had the best rate that I found for our length of stay, I was able to make all of the arrangments online, the chair was waiting for us at WL, and we dropped it off at WL when we left. It worked exactly as advertised, and I would highly recommend Walker Mobility.

Unfortunately, Delta's Wheelchair Service was a problem. Unless someone randomly left a wheelchair around the gate, there was never a wheelchair waiting for us as advertised. The worst case was our connecting flight when we had 15 minutes, and there was no wheelchair at the gate and the Delta rep said it would take 5-10 minutes to get one.

DME threw us for a loop. On the return trip, they dropped all of us at Terminal A (Delta and their wheelchairs are in Terminal B ). I later realized that they did this because everyone on the bus had their boarding passes, so it was more convenient.

If I had to do it again (and hopefully I never will), I think I might have just brought our own wheelchair. I wouldn't trust Delta ever again.

Guest Relations did not ask for a doctor's note, and we had our Guest Assistance Card within minutes. We were never asked to show it during our trip.

We lucked out that our daughter was able to put some weight on her ankle and do some walking. It was easy for her to transfer from the wheelchair. Our only real issue in WDW were the small brown boats that go between the WL and MK. There was no good place to store or sit with the wheelchair. The larger yellow boats were great... you just wheel on and park.

If anyone has any specific questions, let me know.

Thanks for everyone's advice; it was very helpful, and I can completely understand why people have differing opinions.

Bruce

[Dopey]

Bruce, what is the Guest Assistance Card you speak of?

[brumcg]

Originally Posted by Dopey

Bruce, what is the Guest Assistance Card you speak of?

Great question...

I'm doing this from memory. The card basically says that the named guest needs special assistance at the attractions; it also notes the number of people in your party and the dates for your stay.

Technically, if you have one you are supposed to show it to the Cast Member at the entrance gate, and they will let you know what to do. In our case, we never had to show the card since I guess it was obvious.

Oh, here's a good description of the purpose of the card from allears.net: The Card does not allow you to bypass the normal waits at each attraction. It is designed to provide "more convenient entrance" into most attractions. In some cases, this entrance may be through the attraction's FASTPASS return line or the attraction's exit. The Guidebook for Guests with Disabilities will list the special entrance to use for each attraction, as well as any special effects (e.g., loud noises or flashing lights) in the attraction.

Bruce

[Dopey]

very good. thank you