not to happy with disney catalog

tragic312 · 03-22-2005

i pre-ordered "bambi" and "the incredibles" last month. i didn't receive my copy of "bambi" until two weeks after it was released!! i got an email days before the release saying it was shipped. two weeks later, i called them up to tell them i didn't get the movie. they shipped me a free copy with DHL. about the first copy, it was sent 4th class!! i told them i'm used to when i pre-order a movie, it arrives either the day before or the day of the release. this past weekend, i bought a copy of "the incredibles" because i still haven't received it. now, both copies are waiting at the post office for me to pick up,after i get my final notice today!! uh, next time i pre-order a movie from the catalog, i'm going to pay the extra money to have it shipped to me overnight or express or whatever's available just so i can get it either the day before or the day of the release.

has anyone ever experienced a problem like this before with the catalog?

Cavey · 03-22-2005

Why pre-order? A trip to Walmart on the week of release will get you the DVD cheaper than any other place (around $15). The only benefit of pre-ordering is if you must have the lithographs.

**cinderbella** · 03-22-2005

I was wondering the same thing......In the Wal-Mart where I live they usually stock them at 12 a.m. the morning of the release....and you dont have to pay for shipping

tragic312 · 03-22-2005

i like getting the lithographs. i feel like i own a work of art from disney. also, i have school on tuesdays so i can't run to the store in the morning or during the day to get my copy. my week is usually occupied with homework and all that good stuff so by the time it's the weekend, i'm usually tuckered out. i like the movie to come to my house so i don't have to rush to the store to get it. that's just my thing.

dznygrl · 03-23-2005

Tragic, I understand why you'd be upset. In my understanding, "pre-ordered" movies/CDs are ALWAYS supposed to arrive on the day of release, or within 1 to 2 days at most.

I don't really see the point of pre-ordering otherwise; when I pre-order something, it's only because I don't think I'll have the time to go out and get it but I want it right when it comes out.

I'd be frustrated too.

Pooh Fan · 03-23-2005

We only preorder when the lithographs are ones that I know my kids would love to have in their rooms. I would be upset though if we preordererd a movie and it didn't get here for 2 weeks after the release. Sorry you had such a problem. I guess we've been lucky because we have always gotten ours quickly when we've preordered.

tiggerlover1971 · 03-23-2005

I dont order DVD's from them since I ordered Beauty and the Beast and had the same problem you did Tragic . When I also received it I saw that it was from Buena vista productions Coral springs Florida right down the street from my house I could have driven over there and picked it up faster then they mailed it . I now go to Walmart and pick the copies up

DougiesMommy · 03-23-2005

We pre-ordered the Incredibles and received it on the day of release. I just had to have the beanies and pin along with the lithographs.

Baloo85 · 03-23-2005

Every store has their own "extras" when selling a dvd to get you to buy it from them and no one else...I think Circuit City has this sports ball when you buy the incredibles.

Kippage · 03-23-2005

Quote:

Originally Posted by Baloo85

Every store has their own "extras" when selling a dvd to get you to buy it from them and no one else...I think Circuit City has this sports ball when you buy the incredibles.

Yup. And somebody did have a free lithograph. I wanna say Best Buy, but I'm not sure. They rotate the freebies - sometimes it's a litho, stuffed character, free 2 liter, etc. I sort through the ads on Sunday and pick my store. Best Buy and Circuit City aren't on my route home, but I don't mind adding the few extra minutes.

tragic312 · 03-24-2005

well, i finally got my copies of "bambi" and "the incredibles." i must say that it wasn't disney direct's fault for the delay of me getting my movies; it's the post office's fault. i got a notice the other day about the movies being at the post office and it was a final notice!! it was my first notice but it was marked final notice. so, i went today to get my movies and the boxes were marked 3/15, 3/20, and 3/25. i'm so upset with the post office that they delayed me getting my movies. ooh!! i need to complain to them right away.

03-22-2005	#1 (permalink)
tragic312 jay & silent bob's mommy Join Date: May 2003 Location: Pahrump, NV Posts: 3,395	not to happy with disney catalog i pre-ordered "bambi" and "the incredibles" last month. i didn't receive my copy of "bambi" until two weeks after it was released!! i got an email days before the release saying it was shipped. two weeks later, i called them up to tell them i didn't get the movie. they shipped me a free copy with DHL. about the first copy, it was sent 4th class!! i told them i'm used to when i pre-order a movie, it arrives either the day before or the day of the release. this past weekend, i bought a copy of "the incredibles" because i still haven't received it. now, both copies are waiting at the post office for me to pick up,after i get my final notice today!! uh, next time i pre-order a movie from the catalog, i'm going to pay the extra money to have it shipped to me overnight or express or whatever's available just so i can get it either the day before or the day of the release. has anyone ever experienced a problem like this before with the catalog? __________________ Jan. 15 - 22, 2003 (1st Trip to WDW) -- Beach Club June 7-16, 2003 -- Beach Club Jan. 10, 12 2004 - First Trip to Disneyland Sept. 26 - Oct. 4, 2004 -- All-Star Movies Sept. 29, 2004 -- Wedding Date January 3 - 9, 2005 - All-Star Music Sept. 24- Oct. 1, 2005 - Swan Nov. 1 - 6, 2008 - Pop Century Sept. 24 - 27, 2009 - Animal Kingdom Lodge, Pop Century http://tickers.TickerFactory.com/ezt...5f47/event.png

03-22-2005	#2 (permalink)
Cavey MB's Rabble Rouser® Join Date: Sep 2004 Location: Carlinville, IL Posts: 6,144	Re: not to happy with disney catalog Why pre-order? A trip to Walmart on the week of release will get you the DVD cheaper than any other place (around $15). The only benefit of pre-ordering is if you must have the lithographs. __________________ . . Cavey, Tigger, BossMouse, Soundgod Erin, and Lil'pocohantas in association with the Federal Emergency Management Agency, and Juicy Juice are proud to present Cavey-Fest III December 13, 2008

03-22-2005	#3 (permalink)
cinderbella Crackhead Moderator Join Date: Oct 2004 Location: south carolina Posts: 7,226	Re: not to happy with disney catalog I was wondering the same thing......In the Wal-Mart where I live they usually stock them at 12 a.m. the morning of the release....and you dont have to pay for shipping __________________ WDW Restaurants and Resorts Moderator Bella I Deltaco. My Disney Countdown Counting down to: A baby is coming!!!! The baby is here..or at least it should be soon.

03-22-2005	#4 (permalink)
tragic312 jay & silent bob's mommy Join Date: May 2003 Location: Pahrump, NV Posts: 3,395	Re: not to happy with disney catalog i like getting the lithographs. i feel like i own a work of art from disney. also, i have school on tuesdays so i can't run to the store in the morning or during the day to get my copy. my week is usually occupied with homework and all that good stuff so by the time it's the weekend, i'm usually tuckered out. i like the movie to come to my house so i don't have to rush to the store to get it. that's just my thing. __________________ Jan. 15 - 22, 2003 (1st Trip to WDW) -- Beach Club June 7-16, 2003 -- Beach Club Jan. 10, 12 2004 - First Trip to Disneyland Sept. 26 - Oct. 4, 2004 -- All-Star Movies Sept. 29, 2004 -- Wedding Date January 3 - 9, 2005 - All-Star Music Sept. 24- Oct. 1, 2005 - Swan Nov. 1 - 6, 2008 - Pop Century Sept. 24 - 27, 2009 - Animal Kingdom Lodge, Pop Century http://tickers.TickerFactory.com/ezt...5f47/event.png

03-23-2005	#5 (permalink)
dznygrl aka dizzygirl Join Date: Jul 2003 Location: The breezy shore Posts: 9,335	Re: not to happy with disney catalog Tragic, I understand why you'd be upset. In my understanding, "pre-ordered" movies/CDs are ALWAYS supposed to arrive on the day of release, or within 1 to 2 days at most. I don't really see the point of pre-ordering otherwise; when I pre-order something, it's only because I don't think I'll have the time to go out and get it but I want it right when it comes out. I'd be frustrated too. __________________ Proud former 2-time Disneyland CM Avatar: Moooom, make Alice stop hugging me! 2000 ~ off-site 2002 ~ Polynesian 2003 ~ All-Star Movies 2008 ~ All-Star Music My Disney Countdown Counting down to: The girls' first trip to Disneyland! 38 days 11 hours 16 minutes

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not to happy with disney catalog

03-23-2005	#6 (permalink)
Pooh Fan Sweeter than hunny Join Date: Sep 2004 Location: Texas Posts: 2,068	Re: not to happy with disney catalog We only preorder when the lithographs are ones that I know my kids would love to have in their rooms. I would be upset though if we preordererd a movie and it didn't get here for 2 weeks after the release. Sorry you had such a problem. I guess we've been lucky because we have always gotten ours quickly when we've preordered. __________________ 1976 Disney World Offsite as a kid 1995 Disney Land Offsite 2002 Contemporary Resort 2004 All Star Movies Resort and Royal Pacific Resort at Universal 2005 All Star Movies and Hard Rock Hotel 2006 Beach Club and Hard Rock Hotel 2007 Beach Club and Hard Rock Hotel 2008 AKL Savannah View Concierge and Royal Pacific Resort Kid Suite 2009 Beach Club and Portofino Bay Hotel Portofino Suite My Disney Countdown Counting down to: Counting down to our Christmas trip. Disney, Universal, and the beach here we come! 22 days 0 hours 16 minutes

03-23-2005	#7 (permalink)
tiggerlover1971 Official bouncer of DC Join Date: Aug 2002 Location: 100 acre woods Posts: 4,068	Re: not to happy with disney catalog I dont order DVD's from them since I ordered Beauty and the Beast and had the same problem you did Tragic . When I also received it I saw that it was from Buena vista productions Coral springs Florida right down the street from my house I could have driven over there and picked it up faster then they mailed it . I now go to Walmart and pick the copies up __________________ Cheryl ^i^ * Postcard Pixie * ^i^ ~ Sharing the Disney magic ~ woohoo only 20 more pounds to go to goal weight

03-23-2005	#8 (permalink)
DougiesMommy Big Cheese Join Date: Aug 2003 Posts: 567	Re: not to happy with disney catalog We pre-ordered the Incredibles and received it on the day of release. I just had to have the beanies and pin along with the lithographs. __________________ Cher

03-23-2005	#9 (permalink)
Baloo85 DC JungleCruise Skipper Join Date: Sep 2004 Location: in denial on the Nile river Posts: 1,545	Re: not to happy with disney catalog Every store has their own "extras" when selling a dvd to get you to buy it from them and no one else...I think Circuit City has this sports ball when you buy the incredibles. __________________ "Please do not take any pictures while you are in line at the Jungle Cruise...they are nailed to the walls for a reason." PJ AND BALOO WDW TRIPS 2003 Oct MNSSHP (CBR) 2004 April (Grad nite) 2005 Oct MNSSHP 2005 Nov (my b day) 2006 March (spring break/POR) 2006 May (Pj's b day/All Star Music) President of the "I GO WILD FOR THE JUNGLE CRUISE" club Founder of the Pool Boys for Disney Foundation!!!

03-24-2005	#11 (permalink)
tragic312 jay & silent bob's mommy Join Date: May 2003 Location: Pahrump, NV Posts: 3,395	Re: not to happy with disney catalog well, i finally got my copies of "bambi" and "the incredibles." i must say that it wasn't disney direct's fault for the delay of me getting my movies; it's the post office's fault. i got a notice the other day about the movies being at the post office and it was a final notice!! it was my first notice but it was marked final notice. so, i went today to get my movies and the boxes were marked 3/15, 3/20, and 3/25. i'm so upset with the post office that they delayed me getting my movies. ooh!! i need to complain to them right away. __________________ Jan. 15 - 22, 2003 (1st Trip to WDW) -- Beach Club June 7-16, 2003 -- Beach Club Jan. 10, 12 2004 - First Trip to Disneyland Sept. 26 - Oct. 4, 2004 -- All-Star Movies Sept. 29, 2004 -- Wedding Date January 3 - 9, 2005 - All-Star Music Sept. 24- Oct. 1, 2005 - Swan Nov. 1 - 6, 2008 - Pop Century Sept. 24 - 27, 2009 - Animal Kingdom Lodge, Pop Century http://tickers.TickerFactory.com/ezt...5f47/event.png

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