Go Back   MouseBuzz.com > Disneyland California > Disneyland Theme Parks
Reload this Page Disneyland /Autistic guests

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old 07-28-2006   #1 (permalink)
Senior Mouseketeer
 
Diane Nolan's Avatar
 
Join Date: Feb 2004
Location: New England
Posts: 102
Disneyland /Autistic guests

In Aug. (8-22 to 8-36-06) I will be visiting DL with my nephew (age 14) who is autistic. When we visited WDW,t he last three trips, we were able to get a special pass for him, so that we didn't have to wait in line - which causes a meltdown with him, if the wait is more than 10 min. & the heat is another consideration. Does DL have the same system for Autistic guests as WDW does????
Also, Shane, my nephew has a PASSION and i mean PASSION for trains. Trains can calm him down from his worst moments. I took him on the train tour @ WDW, I know that DL does not have a train tour (I called DL Guest Relations today and the Cast member on the phone acted like I was crazy for asking).. I remember that there are two seats, directly behind the engineer and if you wait for an available train, you can have those two seats. Is that still available?
Your help is sooooo....appreciated.
__________________
Dec 6 to Dec. 18, 2008 - POR, WL, CR
Dec. 2007 - YC & BCV
Dec. 2006 - WL
Dec. 2005 AKL & YC
March 2005 - Poly
Dec. 2004 - WL
June 2004- DLH Anaheim
March 2004 - AKL
Oct. 2003 - OKW


My Disney Countdown Counting down to: Holidays at WDW
Diane Nolan is offline   Reply With Quote
Old 07-28-2006   #2 (permalink)
Super Mod/Packen' Kracken
 
Dana's Avatar
 
Join Date: Jun 2002
Location: Joisey
Posts: 23,782
Re: Disneyland /Autistic guests

I am not certain as I have not been to DL ever. I would imagine that DL accomidates special needs guests just like WDW does. AS for the train thing, someone on here should be able to answer that for you. Hang in there.
__________________
~82 off-site~91 off-site~97 ASMusic~
~00 ASMovies~02 Wilderness Lodge~04 Animal Kingdom Lodge~
~05 Animal Kingdom Lodge & Polynesian~
~05 Port Orleans French Quarter~06 Old Key West~
~07 Port Orleans French Quarter~08 Old Key West~
~09 Saratoga Springs~10 Port Orleans Fench Quarter~


My Disney Countdown Counting down to: 10 day do all or die trying trip.
269 days 16 hours 22 minutes
Dana is offline   Reply With Quote
Old 07-28-2006   #3 (permalink)
Big Cheese
 
Pixie's Avatar
 
Join Date: Jul 2005
Location: Puyallup Wa
Posts: 552
Send a message via AIM to Pixie Send a message via MSN to Pixie Send a message via Yahoo to Pixie
Re: Disneyland /Autistic guests

um as far as i know you cannot go in those seats on the train in disneyland. But i'm not positive. Hope he has a blast.
__________________
Avatar: Senior proud to be class of 2008


*´¨)
x¸.•´ ¸.•*´¨)xxxx¸.•*¨)
(¸.•´xxxxxx(¸.•`*XXNicole *´¨)
Pixie is offline   Reply With Quote
Old 07-29-2006   #4 (permalink)
Ambulance Chaser
 
Experiment6-2-6's Avatar
 
Join Date: Apr 2005
Location: Pago Pago, American Samoa
Posts: 2,213
Re: Disneyland /Autistic guests

Quote:
Originally Posted by Diane Nolan
In Aug. (8-22 to 8-36-06) I will be visiting DL with my nephew (age 14) who is autistic. Does DL have the same system for Autistic guests as WDW does????
I remember that there are two seats, directly behind the engineer and if you wait for an available train, you can have those two seats. Is that still available?
Your help is sooooo....appreciated.
I believe Disneyland DOES accomodate with a special pass.

I only know this because I've seen some "special passes" flashed to CMs..

As far as I know, Disneyland won't allow you to get into the Locomotive compartment with the Engineer.

They will with the Monorail, but not the train.
__________________
GALACTIC HERO

"Hey, I'm pretty good at this lawyering stuff!!!!" - Mater

This is your badness level. It's unusually high, for someone your size.. ..No more caffeine for you. - Lilo

I've stayed at the: Coast Anaheim; Hyatt Regency; Hilton Anaheim; Four Points Sheraton; Marriot -Fullerton; Anabella; Holiday Inn Express Placentia; Holiday Inn BP; Marriot Anaheim; Ctyrd Marriott BP, Holiday Inn & Suites, Crowne Plaza

My Disney Countdown Counting down to: Going to Disneyland
I'm in Disneyland for two days! Then home for Thanksgiving.
Experiment6-2-6 is offline   Reply With Quote
Old 07-29-2006   #5 (permalink)
Big Cheese
 
Pixie's Avatar
 
Join Date: Jul 2005
Location: Puyallup Wa
Posts: 552
Send a message via AIM to Pixie Send a message via MSN to Pixie Send a message via Yahoo to Pixie
Re: Disneyland /Autistic guests

Ohhhhh 626 about the monorail right now they are not doing that. It is only going one way right now...(tomorrowland-dtd or dtd-tomorrowland) and they are not letting anyone in the front or the back!! and as far as i've heard it will be shut down in september!!
__________________
Avatar: Senior proud to be class of 2008


*´¨)
x¸.•´ ¸.•*´¨)xxxx¸.•*¨)
(¸.•´xxxxxx(¸.•`*XXNicole *´¨)
Pixie is offline   Reply With Quote
Old 07-29-2006   #6 (permalink)
Big Cheese
 
Pixie's Avatar
 
Join Date: Jul 2005
Location: Puyallup Wa
Posts: 552
Send a message via AIM to Pixie Send a message via MSN to Pixie Send a message via Yahoo to Pixie
Re: Disneyland /Autistic guests

Quote:
Originally Posted by Diane Nolan
I know that DL does not have a train tour

Dl does have a train tour. It starts at main street goes to new orleans square mickey's toon town and tomorrowland. Also in between tomorrowland and main street there is the grand canyon and primeval world. Its really fun and a nice ride!!
__________________
Avatar: Senior proud to be class of 2008


*´¨)
x¸.•´ ¸.•*´¨)xxxx¸.•*¨)
(¸.•´xxxxxx(¸.•`*XXNicole *´¨)
Pixie is offline   Reply With Quote
Old 07-30-2006   #7 (permalink)
Ambulance Chaser
 
Experiment6-2-6's Avatar
 
Join Date: Apr 2005
Location: Pago Pago, American Samoa
Posts: 2,213
Re: Disneyland /Autistic guests

Quote:
Originally Posted by Pixie
Ohhhhh 626 about the monorail right now they are not doing that. It is only going one way right now...(tomorrowland-dtd or dtd-tomorrowland) and they are not letting anyone in the front or the back!! and as far as i've heard it will be shut down in september!!
When did they stop that?

My heir Apparent and I got to ride in February when they were doing the half track shuffle..
__________________
GALACTIC HERO

"Hey, I'm pretty good at this lawyering stuff!!!!" - Mater

This is your badness level. It's unusually high, for someone your size.. ..No more caffeine for you. - Lilo

I've stayed at the: Coast Anaheim; Hyatt Regency; Hilton Anaheim; Four Points Sheraton; Marriot -Fullerton; Anabella; Holiday Inn Express Placentia; Holiday Inn BP; Marriot Anaheim; Ctyrd Marriott BP, Holiday Inn & Suites, Crowne Plaza

My Disney Countdown Counting down to: Going to Disneyland
I'm in Disneyland for two days! Then home for Thanksgiving.
Experiment6-2-6 is offline   Reply With Quote
Old 07-30-2006   #8 (permalink)
aka dizzygirl
 
dznygrl's Avatar
 
Join Date: Jul 2003
Location: The breezy shore
Posts: 9,335
Re: Disneyland /Autistic guests

Yes, Disneyland does accommodate autistic guests with a special assistance pass.

**Make sure they do not hand you a pass with a wheelchair stamp on it, however.**

Coming from experience working in attractions, you must make sure the guest service person issuing the pass understands that your child is autistic. A lot of guest service people will not take the time to understand the specific need, and they will give you a pass with a general wheelchair stamp. This will NOT help you at a lot of attractions, as a lot of attractions (such as Astro Orbitor) are considered "handicap accessible" in their normal queue.

The stamp you want to make sure you receive on your pass is an "alternate entrance" pass, which looks like two arrows, one pointing north and another branching out to the left or right. Also appropriate is the stamp that looks like a stoplight. The stoplight is not often used, though, it is usually reserved for special cases like Make-A-Wish children who are receiving their "final wish."

Anyway, sorry, I blab. But you want to go to guest relations to get your special assistance pass, be sure and specify that your child is autistic, and make sure they give you something akin to that alternate entrance symbol. (The 2 arrows.) That will assure that your child is ushered into the attraction using an entrance (a) with a short wait, and (b) (as is needed by many autistic children) an entrance that does not encounter large crowds of people.

Hope that helps!
__________________
Proud former 2-time Disneyland CM

Avatar: Moooom, make Alice stop hugging me!

2000 ~ off-site 2002 ~ Polynesian 2003 ~ All-Star Movies 2008 ~ All-Star Music

My Disney Countdown Counting down to: The girls' first trip to Disneyland!
38 days 20 hours 22 minutes
dznygrl is offline   Reply With Quote
Old 07-30-2006   #9 (permalink)
aka dizzygirl
 
dznygrl's Avatar
 
Join Date: Jul 2003
Location: The breezy shore
Posts: 9,335
Re: Disneyland /Autistic guests

Quote:
Originally Posted by Experiment6-2-6
When did they stop that?

My heir Apparent and I got to ride in February when they were doing the half track shuffle..
It started (I believe) sometime around March, due to the work being done in the lagoon. They are having to retrain all the monorail drivers using the one-way system, and I think they now discourage allowing people to ride in the front because the drivers are easily distracted.

As far as I know you can still ride in the rear car, but I could be wrong there.

Luckily it's only temporary!
__________________
Proud former 2-time Disneyland CM

Avatar: Moooom, make Alice stop hugging me!

2000 ~ off-site 2002 ~ Polynesian 2003 ~ All-Star Movies 2008 ~ All-Star Music

My Disney Countdown Counting down to: The girls' first trip to Disneyland!
38 days 20 hours 22 minutes
dznygrl is offline   Reply With Quote
Old 07-30-2006   #10 (permalink)
Senior Mouseketeer
 
Diane Nolan's Avatar
 
Join Date: Feb 2004
Location: New England
Posts: 102
Re: Disneyland /Autistic guests

DZNYGRL, Thank you so much for the great info. I know @ WDW, the Guest Services Cast member, actually spoke with Shane to determine his status, which assured me and should most people that he is and has special needs.
It made the trip so much more enjoyable for Shane. The only problem i experienced with the Special needs pass, was the attitude of the guests standing in kine and seing Shane go ahead of them, the comments they made were really cruel, it is very obvious (Physically) that Shane is a special needs kid and the lack of sencitivity on some people is absolutely heart breaking. At one point, my husband took Shane on an attraction (can't remember which one) and the guest, a grown man in his 30's yelled out and obsenity because Shane was moving into the Fast Pass Lane. i was so proud of my husband, when he turned to the Rude Guest and asked him "Would you like to trade your healthy kid for mine????" people in the queu, all cheered and applauded my husband for that. Obviously, there are more Sensitive and compassionate people than there are heartless ones.
sorry about my rambling...Again Thank you so much for your great info & advice.
__________________
Dec 6 to Dec. 18, 2008 - POR, WL, CR
Dec. 2007 - YC & BCV
Dec. 2006 - WL
Dec. 2005 AKL & YC
March 2005 - Poly
Dec. 2004 - WL
June 2004- DLH Anaheim
March 2004 - AKL
Oct. 2003 - OKW


My Disney Countdown Counting down to: Holidays at WDW
Diane Nolan is offline   Reply With Quote
Old 09-26-2006   #11 (permalink)
Ambulance Chaser
 
Experiment6-2-6's Avatar
 
Join Date: Apr 2005
Location: Pago Pago, American Samoa
Posts: 2,213
Re: Disneyland /Autistic guests

Quote:
Originally Posted by Diane Nolan
...Again Thank you so much for your great info & advice.
So how did it work out?

Any problems?

Was Shane able to get onboard the Monorail?
__________________
GALACTIC HERO

"Hey, I'm pretty good at this lawyering stuff!!!!" - Mater

This is your badness level. It's unusually high, for someone your size.. ..No more caffeine for you. - Lilo

I've stayed at the: Coast Anaheim; Hyatt Regency; Hilton Anaheim; Four Points Sheraton; Marriot -Fullerton; Anabella; Holiday Inn Express Placentia; Holiday Inn BP; Marriot Anaheim; Ctyrd Marriott BP, Holiday Inn & Suites, Crowne Plaza

My Disney Countdown Counting down to: Going to Disneyland
I'm in Disneyland for two days! Then home for Thanksgiving.
Experiment6-2-6 is offline   Reply With Quote
Old 09-29-2006   #12 (permalink)
Senior Mouseketeer
 
Diane Nolan's Avatar
 
Join Date: Feb 2004
Location: New England
Posts: 102
Icon14 Re: Disneyland /Autistic guests

Experiment6-2-6, thanks for asking. Shane had a great time. FEI (for everyone's information), the Disneyland RR, does have 1 locomotive with two seats that sit outside but directly behind the engineer, in the same car. I asked the conductor if we could possibly stand in line for Shane to ride in those seats and he pulled us out of line and put us at the gate where special needs/wheelchair guests wait. When that SPECIAL LOCOMOTIVE WITH THE TWO SEATS ARRIVED, THE CONDUCTOR PUT US RIGHT ON THOSE SEATS. What a wonderful Cast Member. Shane enjoyed himself so much (You always know when he is loving something, he is totally quiet and his eyes are as big as saucers) plus, he had a million questions for the engineer, which were all answered with great enthusiasm by the engineer. The absolutely best part was that when we got off the train, Shane grabbed me around the neck and gave me a big hug (which is totally out of the norm for Shane, physical contact is usually not pleasant for him) and said "THANKS AUNTIE DI, THIS IS THE BEST TIME I HAVE EVER HAD AT DL"...Tears welled up in my eyes, as they are now, just remembering that memory. I told Shane that it was the best time I had ever had at DL too. Can't wait for the next trip.
__________________
Dec 6 to Dec. 18, 2008 - POR, WL, CR
Dec. 2007 - YC & BCV
Dec. 2006 - WL
Dec. 2005 AKL & YC
March 2005 - Poly
Dec. 2004 - WL
June 2004- DLH Anaheim
March 2004 - AKL
Oct. 2003 - OKW


My Disney Countdown Counting down to: Holidays at WDW
Diane Nolan is offline   Reply With Quote
Old 09-29-2006   #13 (permalink)
Senior Mouseketeer
 
Diane Nolan's Avatar
 
Join Date: Feb 2004
Location: New England
Posts: 102
Re: Disneyland /Autistic guests

Beth,
I know that you, more than most appreciates the SPECIAL" treatment" that Shane received while we were at DL. let me know how your "SPECIAL GUY" was made to feel special on your next trip in 07. DH & I are going to WDW/AKL & POR 12-16 to 12-23-06. It is our annual Anniversary trip, but I have to admit, I wish Shane, my nephew (who lives in WY), could make the trip with us. Through his eyes...everyday is magic.
__________________
Dec 6 to Dec. 18, 2008 - POR, WL, CR
Dec. 2007 - YC & BCV
Dec. 2006 - WL
Dec. 2005 AKL & YC
March 2005 - Poly
Dec. 2004 - WL
June 2004- DLH Anaheim
March 2004 - AKL
Oct. 2003 - OKW


My Disney Countdown Counting down to: Holidays at WDW
Diane Nolan is offline   Reply With Quote
MouseBuzz Links

Reply

Bookmarks

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Disney's Magical Express mickey Front Page News 17 08-06-2006 03:05 PM
WDW's new Prority Seating policy for resort guests (all PS made on same day) KentB3 WDW Restaurants 16 08-22-2005 04:28 PM
Do Swan and Dolphin guests get Extra Magic Hours? (and other benefits) KentB3 WDW Resorts 5 04-08-2005 02:42 AM
New Magic Your Way WDW Packages mickey Front Page News 71 12-10-2004 10:59 AM
WDW world to drop charges for health club facilites for resort guests mickey WDW Resorts 0 05-25-2004 07:24 PM

All times are GMT -5. The time now is 08:37 AM.
Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0