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#1 (permalink) |
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Mouse Meister
Join Date: Aug 2004
Posts: 2,225
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Coffee mugs are back at DVC studios
Just got an email from DVC saying the coffee mugs are coming back.
"Thank you for contacting Disney Vacation Club. We appreciate you taking the time to share your feedback with us regarding the glassware changes in our studios. We continually review the cleaning practices in our resorts. Upon reviewing the dishware and glassware washing process for the studio units, we realized that hand washing wasn't sufficient to meet our cleanliness standards. Glassware and ceramic mugs in the studios were replaced with disposables because dishwashing machines are not available in those units. We wanted to take action quickly and using disposables was the most expedient solution. We have since determined that we will be able to provide glassware and ceramic mugs at resorts where glass washing equipment is available. This includes Disney's Beach Club Villas, Disney's BoardWalk Villas, The Villas at Disney's Wilderness Lodge, Disney's Animal Kingdom Villas and the Inn rooms at Disney's Vero Beach Resort. For all DVC stand-alone campus properties (Disney's Saratoga Springs Resort & Spa, Disney's Old Key West Resort, Disney's Hilton Head Island Resort and the villas at Disney's Vero Beach Resort) that do not have glass washers available, we will continue to utilize the disposable cups until we can source a more environmentally friendly product. We are investigating the possibility of installing glass washers at specified locations throughout the stand-alone campus properties. The disposable cups are replenished upon request. If a Guest/Member calls to request glassware, we will provide it and remove it upon checkout. " We are very happy not to have to brings mugs and dish soap with us on our trips. |
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#2 (permalink) |
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Waiting for BLT!
Join Date: Sep 2005
Location: I'm right here! HI!
Posts: 12,747
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Re: Coffee mugs are back at DVC studios
Well, look at that. Ask and ye shall receive!
__________________
Disneyland & College Program Moderator Upcoming Trips Dec. 16th - 20th '09: Bay Lake Tower ![]() June 2010: Alaska Cruise ![]() Oct 2010: Spooky Halloween in Disneyland ![]() "Life without a vacation countdown is like a cupcake with no frosting." Banner by Mickeysgirlz, she's a rockstar! ![]() |
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#3 (permalink) | |
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Mouse Meister
Join Date: Aug 2004
Posts: 2,225
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Re: Coffee mugs are back at DVC studios
Quote:
On another board lots of people were very unhappy about it. When I wrote to complain I mentioned one of the reasons we bought into DVC was not having to drink coffee out of a plastic mug. We have always gotten the drink mugs at disney (at the value resorts) , but never use them at home. |
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#4 (permalink) |
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Big Cheese
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Re: Coffee mugs are back at DVC studios
I am so glad they are changing this and will be trying to come up with more ecofriendly ways of handling the situation. This is great news. Who really wants to carry along our kitchen items as well when we are on vacation.
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gemdisneyCBR 1989 POR 2002 GF honeymoon 2003 SSR 2007 Summer 2008-YC Winter 2008-AKL August 20-Sep1 09 OKW, SSR & BLT (multi-tasking trip) |
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#5 (permalink) |
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Big Cheese
Join Date: Jan 2004
Location: Illinois
Posts: 914
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Re: Coffee mugs are back at DVC studios
That's what I love about Disney. They come up with immediate and efficient solutions to keep everyone happy.
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Sept, 2002 Animal Kingdom Lodge Sept, 2003 Caribean Beach Resort Jan, 2005 Animal Kingdom Lodge Aug, 2006 Animal Kingdom Lodge (1 Night PopCentury) June, 2007 Port Orleans French Quarter August, 2008 Animal Kingdom Lodge (1 Night Sports) April, 2009 POFQ - Beth & Mom Trip! |
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#8 (permalink) |
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Moderator
Join Date: Feb 2004
Posts: 8,552
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Re: Coffee mugs are back at DVC studios
That was a great letter --
I wonder if they actually do float some of these ideas across the Disney boards to see what the reaction is, so they can address any public relations nightmares before they get out of hand -- or maybe they pose it as a rumor to see what people would think if it actually got put into action. You know, an innocent post from a member is actually a fact-finding mission by a Disney employee! Cool thought anyway!
__________________
Disneyland Moderator Disneyland Hotel 1987; Dixie Landings 1993; Dixie Landings 1997; Caribbean Beach 1998; Boardwalk Villas 1999; Vistana Resort 2001; Dixie Landings 2002; Vistana Resort 2002; Marriott Royal Palm Villas 2004; Vistana Resort 2006; Marriott Cypress Harbour 2007; Boardwalk Villas 2008; AKV Kidani 2009; Saratoga Springs 2009 |
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#9 (permalink) |
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Singing In My Head
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Re: Coffee mugs are back at DVC studios
Wow. I'm impressed they changed policy so quickly.
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Moderator of DVC, Disney Company 3/96 Offsite 9/98 Villa 10/98 Dixie Landings 8/00 Villa 6/01 Disneyland, CA 5/02 Villa 6/03 Villa 11/03 Wilderness Lodge 8/04 PopCentury, Swan & Royal Pacific 12/04 Swan 8/05 Swan & Hard Rock Hotel 11/05 Swan 1/06 Swan 9/06 Disneyland, CA 12/06 Swan & HRH 1/07 Swan 10/07 Hard Rock Hotel 12/07 Hard Rock & Swan 1/08 Boardwalk 10/08 Villa 1/09 Swan 8/09 Condo 1/10 Swan & PBR |
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#10 (permalink) |
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Drawing a blank here...
Join Date: Jun 2004
Location: Not close enough to WDW
Posts: 1,904
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Re: Coffee mugs are back at DVC studios
This makes me happy. I'd rather drink out of a ceramic mug that I can wash compared to a synthetic-poison, plastic-leaching cup.
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__________________
Leslie Avatar: The royal toilet in Cinderella Castle Suite (really!)1974,1998,1999,2000- offsite 2001- offsite, CBR 2002- offsite, POR 2003- offsite, CSR 2004- PC, FW Cabins, POFQ 2005- off-site 2006- PC, offsite, PC 2007- WL, FW, offsite, WL 2008- PC, AKL, BW, offsite, Poly, FW Cabins, BCV 2009- Beach Club Villas, AKV Concierge, SSR, Beach Club Villas, Bay Lake Tower |
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#11 (permalink) |
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Mouse Meister
Join Date: Aug 2004
Posts: 2,225
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Re: Coffee mugs are back at DVC studios
Well, we used the cup for more than just drinking coffee. Heating up water for hot chocolate, instant soups, easy mac stuff. I just don't think paper or plastic cups/bowls would hold up for those kinds things.
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#12 (permalink) |
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Super Moderator
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Re: Coffee mugs are back at DVC studios
Wow, that was fast. I really don't care either way but I know it was important to a lot of people so I'm glad it was changed back.
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*~Stephanie~* 1993 Caribbean Beach Resort ~ 1996 Caribbean Beach resort ~1997 Caribbean Beach Resort ~2003 Wilderness Lodge ~2004 Beach Club Resort/Shades of Green/Pop Century~ 2005 Wilderness Lodge Resort/Beach Club Villas ~ 2006 Saratoga Springs Resort~2007 Port Orleans French Quarter/Beach Club Villas/Boardwalk Villas ~ 2007 Port Orleans Riverside~ 2008 Wilderness Lodge/Beach Club Villas~2008 Beach Club Villas~2009 Hilton Head Island~ 2009 Beach Club Villas |
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#13 (permalink) |
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Big Cheese
Join Date: Dec 2005
Location: Doylestown, PA
Posts: 587
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Re: Coffee mugs are back at DVC studios
Wow - that explains a lot.
We were in the BCV last week and we were wondering were the mugs had gone. They reappeared at the Thursday trash and towel service.
__________________
Off-site - 9/96 POFQ - 3/03 BCV - 12/04, 3/05, 10/05, 4/06, 12/06, 1/07, 11/07, 3/08, 1/09, 11/09 (Thanksgiving in WDW) ASM - 11/09 |
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#14 (permalink) |
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Big Cheese
Join Date: Apr 2006
Location: UK
Posts: 932
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Re: Coffee mugs are back at DVC studios
Nice to see the take notice of what gets said!
__________________
*** DLP-2000-Hotel Cheyanna WDW-2002-Port Orleans Riverside DLP-2001-Hotel New York DLP-2004-Hotel New York WDW-2005-Animal Kingdom Lodge WDW-2006/2007-Animal Kingdom Lodge iDrive-2008-Sheraton Studio City - the non wdw trip! WDW-2008-Saratoga Springs WDW-2010-Animal Kingdom lodge *** |
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#15 (permalink) |
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MB's Happy Camper
Join Date: Jan 2006
Location: I am an Rver, home is where you park it.
Posts: 3,707
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Re: Coffee mugs are back at DVC studios
This does not pertain to me at all, but I was very happy to see that the response was positive and handled quickly. I am glad that your letter made a difference.
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There's a Great Big Beautiful Tomorrow, Tomorrow is just a dream away. A Dream is A Wish Your Heart MakesKeep Moving Forward! Catch up on our travels @ www.timkelmom.blogspot.com MouseBuzzers I Have Met Chastmaster Quakercub DAC921 USASMIG789 LisaLovesMickey Angell1975 Bransworld WEDINDISNEY DZNYCROPPER |
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