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Old 06-08-2005   #1 (permalink)
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Calling Disney always makes me smile

I just got off the phone with Walt Disney World reservations. I was paying off my trip. No matter how many times I call them and even if there are problems, I always hang up the phone with a huge smile. There is something about their voices and attitude that just makes me so happy. That is hard to find these days. Gotta love Disney.
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Old 06-08-2005   #2 (permalink)
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Re: Calling Disney always makes me smile

I agree....they always have that "Disney" attitude.
It is a nice change!
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Old 06-08-2005   #3 (permalink)
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Re: Calling Disney always makes me smile

I feel the same way. I love calling Disney, it makes me feel good. I have called a couple of times this week and loved it. I was lucky and got a great CM one of the times I called, she was so nice.
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Old 06-08-2005   #4 (permalink)
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Re: Calling Disney always makes me smile

I agree with you all. I even like being on hold....I get to listen to all those great songs while I wait.....never fails to make me smile.
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Old 06-08-2005   #5 (permalink)
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Re: Calling Disney always makes me smile

I even like being on hold waiting for a CM. The songs are great, and the anticipation of doing something for an upcoming trip is thrilling.
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Old 06-08-2005   #6 (permalink)
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Re: Calling Disney always makes me smile

lol! Dana and I posted the same thing at about the same time!

Great minds....
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Old 06-08-2005   #7 (permalink)
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Re: Calling Disney always makes me smile

Quote:
Originally Posted by caver_jeffery
lol! Dana and I posted the same thing at about the same time!

Great minds....
We must be sharing the great thoughts today.
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Old 06-08-2005   #8 (permalink)
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Re: Calling Disney always makes me smile

Quote:
Originally Posted by caver_jeffery
Great minds....
Hmmmm....

Well, I know that we nominated Dana to write a book. So is this your way of riding her coat-tails?
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Old 06-08-2005   #9 (permalink)
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Re: Calling Disney always makes me smile

Quote:
Originally Posted by MerlinMatt
Hmmmm....

Well, I know that we nominated Dana to write a book. So is this your way of riding her coat-tails?
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Old 06-08-2005   #10 (permalink)
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Re: Calling Disney always makes me smile

I called today to confirm all my reservations and found out there was error on my room. So I had to hold for 30 minutes while they attempted to fix it and finally the CM told me they would call me back. I didn't even mind at all waiting that long--1. because I got to hear great Disney songs, some I have never heard before and 2. My job is also taking calls for customer service, so I know how frustrating it is to try and do something and just not knowing where to go. I know she must have had a supervisor or something with her because she kept saying "We" are trying to fix this. It was kind of funny to be on the other end of things and she did call me back about 15 minutes later to let me know everything was worked out. I was definitely relieved.
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Old 06-15-2005   #11 (permalink)
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Re: Calling Disney always makes me smile

I know the feeling just got back about 3 weeks ago, and that last week before the trip, calling to confirm some things just makes your day.
they seem so happy and seem to enjoy helping you... gotta love the attitude ... makes your trip even more exciting
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Old 06-15-2005   #12 (permalink)
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Re: Calling Disney always makes me smile

I've been calling everyday trying to get a Fantasmic dinner pkg for 4th of July weekend, and I even like talking to them when they tell me there aren't any left!!

*excuse me, I have to go try again *
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