[MissDisney]

WDW Merchandise Guest Services is a program at WDW where you call and tell a CM about something you saw in a park shop, and they will go try to find it for you. They will use your credit card to buy it, pack it and ship it to you. You pay a very small fee for their services, plus shipping.

They replaced my lost AK hat once, and it only took about a week! The hat was only available in one shop at AK, and I didn't even know the name of the store. The poor CM listened to me patiently, went to AK, found the hat, and voila! Back on my head in no time!

Some things you want may not be able to be shipped. But most things, no problem!

Oh, and you can also order the WDW Shopping & Dining Gift Card here.... it's the card that can be used at all park shops & restaurants.

WDW Merchandise Guest Services
407-363-6200

[palmickey]

If you keep your receipts like I do, the name of the Store or Mercantile and the store number is on the top of every receipt. That may speed up your delivery and help the CM to know right where to go.

[DisneyWorldFan]

Originally Posted by MissDisney

...You pay a very small fee for their services, plus shipping.

I've ordered from them over the years, but not recently. You didn't used to have to pay a fee. That must be new. Do you know how much the fee is?

[MissDisney]

Here is a good article from wdwnews.com...

Walt Disney World Resort Unwraps Unique Shopping Treasures Throughout Vacation Kingdom

LAKE BUENA VISTA, Fla. -- Whether it's an unforgettable souvenir or an extravagant gift for someone special, Walt Disney World Resort is a shopper's paradise of more than 300 shopping locations.
There's just about everything imaginable at the Vacation Kingdom -- from a shiny red antique carnival bumper car and Italian leather handbags & to a Winnie the Pooh cuckoo clock and a Waterford crystal Spaceship Earth. And the shops are open to guests every day of the year. So there are 365 days to shop for memorable holiday gifts.

Here are some insider tips and window-shopping discoveries:

A walk down memory lane:
Starabilias, a nostalgic memorabilia shop at Downtown Disney West Side, has a grand selection of out-of-the-ordinary items -- for example, a Schwinn Red Phantom Bicycle, a Wurlitzer Juke Box, props from movies, an original Indian Chief 1950s motorcycle, autographed photos, an antique bumper car from a Jersey Boardwalk carnival, plus signed celebrity posters and photographs.

Movie buffs will love Sid Cahuenga's One-of-a-Kind at Disney-MGM Studios. Inside this California-style bungalow are celebrity books, films, posters, and a collection of Hollywood wardrobe pieces such as a shirt worn by Cuba Gooding Jr. in the film "Chill Factor" and clothing worn by Arnold Schwarzenegger in the film "True Lies."

Artistic treasures: Armani-crafted Seven Dwarf figures are available in the Italy pavilion at Epcot; original cels and animation art from classic Disney films in Art of Disney at Downtown Disney Marketplace; authentic Goebel and Hummel figurines, Volkskunst beer steins and hand-painted eggs in the Germany pavilion at Epcot.

Out-of-the-ordinary: Eclectic art and decor such as Zen fountains, Japanese painting boards and colorful hand-crafted sculptures can be found at Hoypoloi at Downtown Disney West Side.

Mickey's Groove at Downtown Disney West Side offers clothing, gifts and toys devoted to Mickey Mouse.

The Main Street Gallery in Magic Kingdom features animation cels, lithographs and figurines.

A Waterford crystal Spaceship Earth is a shimmering treasure found in Art of Disney at Downtown Disney Marketplace. Natural bath and body products -- soaps, bath crystals and shampoo bars -- are showcased at Basin at Downtown Disney Marketplace.

A place for play: Once Upon a Toy is a wonderland of toys and playthings for youngsters and the young at heart. This 16,000-square-foot toy store features exclusive new toys, games and collectibles that combine the magic of Disney and the fun of Hasbro, including a special Disney-themed MR. POTATO HEAD, My Little Poney, and a Disney theme park version of MONOPOLY.

Artisans at work: At Disney's Animal Kingdom, artists craft woven African baskets in Ziwani Traders, Indonesian bamboo carvings in Mandala Hut and African woodcarvings in Mombasa. Glass-blown crystal and metal creations are presented in Eurospain at Downtown Disney Marketplace. Sketch artists are on site at Disney's Grand Floridian Resort & Spa.

Mouthwatering: Homemade fudge, hand-dipped candy apples, cotton candy, chocolate-dipped marshmallows and truffles are sure to soothe the sweet tooth in The Candy Cauldron at Downtown Disney West Side. La Bottega Italiana gourmet shop at Epcot displays an assortment of Italian pastries, wines, olive oils, vinegars and specialty coffees.

Jewelry: In the Italy pavilion at Epcot, Il Bel Cristallo offers elegant cameo rings and pendants, gold bracelets and necklaces. Disney's Contemporary Resort features a vast selection of Disney watches, plus costume jewelry and colorful kid's bracelets.

Stocking stuffers: Disney dollars and gift certificates are available throughout Walt Disney World Resort as well as at participating Disney Stores. NEW: Special gift certificates for spa treatments and admission to the Cirque du Soleil original production La Nouba.

Sweet scents: Guerlain, the oldest family-owned fragrance and cosmetic company in the world, has a presence at Epcot -- La Signature in the France pavilion offers an assortment of Guerlain products.

Every day's a holiday: Disney's Days of Christmas shop at Downtown Disney Marketplace showcases hundreds of hand-crafted ornaments, candles, cards, character stockings and traditional holiday decorations 365 days a year.

One-stop-shopping: The largest Disney character showplace anywhere, World of Disney at Downtown Disney Marketplace is 51,000 square feet of take-home treasures. The superstore's 12 themed areas include everything from princess pajamas and Disney luggage to Goofy-shaped pastas and Mickey and Minnie wedding-cake toppers. Magic Kingdom offers a vast selection of Disney-logo merchandise as well as custom-embroidered mouse ears inspired by the original "Mickey Mouse Club."

Sporting goods: Sports enthusiasts can load up on gear at Team Mickey’s Athletic Club at Downtown Disney Marketplace featuring character sports merchandise; athletic shoes and socks; Nike apparel; golf accessories; college-themed apparel; plush toys and tennis balls. ESPN Club at Disney’s BoardWalk offers ESPN logo merchandise. Sports apparel and equipment can be purchased at Main Street Athletic Club in Magic Kingdom .
Helping Hands


Merchandise purchases don't have to be a burden to Walt Disney World theme park guests. There are three alternatives to carrying packages in the parks:
1. Package pickup is available at no charge. Merchandise is moved to package pickup, located near the front entrance of each theme park, for guests' pickup when they leave the park.
2. Hotel delivery is available at no charge. Purchases made prior to 7 p.m. will be delivered to the guest's hotel by noon the following day. Purchases made after 7 p.m. will be at the hotel on the second day after purchase.
3. Shipping is available for an additional charge at the time of purchase.

Guests also can shop the theme parks by phone after vacationing at Walt Disney World Resort. Just call 407/363-6200. Describe what you saw and where you saw it. With the help of computers, the Attractions Merchandise Guest Services Department can locate that gift, arrange the purchase and ship it. The Guest Services Department can help with merchandise from all Walt Disney World-run shops in the theme parks. It is open weekdays except holidays.

Hours of the shops vary. Some shops are open after regular theme park hours. Contact 407/824-4321 for more information.

[woohoo]

Now that I read that liscence plate thread- I wonder if this would help them...

[Andrea]

Thanks for posting MissDisney! There was one thing that DH mentioned he really liked and kind of wished he'd gotten... but I didn't have the opportunity while we were there. Your post spurred me on! I think DH will be happy.

I didn't want to pay hugely for expedited shipping so my item is coming by slow boat... but I'm happy with my purchase, and DH will understand its lateness.