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Old 04-23-2004   #1 (permalink)
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Trouble with Password recovery

Mickey,

When the server moved, I lost my password and could not log on. I tried to do the password recovery, but never received any emails. When I finally found my old password and was able to log on today, I found that I did have my current email in the system.

Any insights? I felt awful not being able to get to my mail.
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Old 04-23-2004   #2 (permalink)
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Re: Trouble with Password recovery

Well, we had a problem with the mail server on the new server, but it was fixed as of yesterday afternoon. I have a test account, I will see if I can get an email sent out on that account.
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Old 04-23-2004   #3 (permalink)
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Re: Trouble with Password recovery

Thanks! I was so lost!!
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Old 04-23-2004   #4 (permalink)
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Re: Trouble with Password recovery

Tried it on my test account, works fine now. I am sure it had to do with the email problem, since the server wasn't sending out anything at all. So, if you requested it, it wasn't sent to you.
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Old 04-23-2004   #5 (permalink)
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Re: Trouble with Password recovery

Thanks, Mick, you're a doll. :D
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Old 04-26-2004   #6 (permalink)
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Re: Trouble with Password recovery

Just to report: I had a similar problem today (04/26/04).

Couldn't log in with my ID and password.
Clicked the button for lost passwords.
Got the email saying my password had been reset. Clicked the "click here" link.
Never got the follow-up email with the new password.
Tried to reset it again.
This time I got the new password, but ...
It didn't work!

I ended up re-registering; I was MitchS previously. Not too big a deal, but confusing.
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