Lost our seats on return flight??

smee57 · 12-19-2006

Here's the scoop . . .

On 10/03/06 we were able to choose our seats for our return flight from Orlando via NWA. We made our choices and printed out the confirmation. Last night I went to review our flight reservations, etc. online and saw "seat: not assigned" for the return flight. So I email customer no-service and get this response back:

"While most seats are available to be pre-assigned, Northwest does
reserve some seats on all flights for assignment only at the time of
check-in. There are currently no seats left to be pre-assigned on your
flight. You do have a secured space on our plane, but we cannot tell
you which specific seat will be accommodating you.

While we do our best to seat passengers according to their preferences,
it is not always possible on a full aircraft. We recommend checking in
early in order to ensure flexibility in seating. With an E-ticket, you
may check in and choose from available seats online. Access the "Check
In for your Flight" box on our homepage at Northwest Airlines - Airline Tickets, Plane Tickets & Airfare within 24 hours
of departure.

The seats that you had in your itinerary are not available at this time,
and seat 14-c that you said you had is a Coach Choice seat that is only
available for 15.00 24 hours before the departure of the flight.

I trust that this answers your questions on seat assignments, you can
request for different seat assignments during the check in process.

Thank you for choosing Northwest Airlines. We value your patronage and
consider it a privilege to serve your travel needs."

Seat 14-c obviously was NOT a Coach Choice seat at the time or I wouldn't have been able to choose it!! They are clearly marked on the chart you choose from! So, now what? The only seats left are the ones you pay extra for . . . we aren't paying extra to sit there!!!!!!! And I really don't want DS sitting by himself on the plane.

Has this happened to anyone else?

Experiment6-2-6 · 12-19-2006

It happens all the time.

Don't sweat it.

I would check in early, however, and point out the glitch at the gate.

Northwest normally does not seperate families, especially where small children are concerned.

Hope this answers your question..

smee57 · 12-19-2006

Quote:

Originally Posted by Experiment6-2-6

It happens all the time.

Don't sweat it.

I would check in early, however, and point out the glitch at the gate.

Northwest normally does not seperate families, especially where small children are concerned.

Hope this answers your question..

Thanks!

(Just when I thought things were going so smoothly . . . .

)

SnazzyCMB · 12-19-2006

The same thing happened to me for our last trip, but with delta airlines. It was the most annoying thing. It was a little different because I could still call ahead and reserve my seat choices, but by the time I realized I had been cancelled, our choice seats (up front) were all taken, and we were way in back. It's super annoying, I can feel for you....good luck!

Andrea · 12-19-2006

I just wanted to second that they won't separate you.

DS5 and I got assigned seats that were apart for some reason or another. I tried to make them let us keep them, hoping for a nice relaxing flight for me, but they wouldn't let us.

**ddoll** · 12-19-2006

That's a pretty lousy system then. I don't blame you for being annoyed. Never had that happen myself, but I'd be angry too.

woohoo · 12-19-2006

Part of the reason I love Southwest is that I have a baby and we get to board first.... But even when you dont get to board first you have the chance to preboard online and get a chance to board first- I love it!

Jen · 12-19-2006

Your right, it doesn't make sense that you could choose it before and not now!

Hope you're able to check in early and get the seat you want!

bikedealer · 12-19-2006

I do hope they won't break you up. Sometimes they can make the flight the worst part of any trip.

woohoo · 12-19-2006

they dont have a first class do they? If they did you could complain enough to possibly be bumped up? That was how we ended up flying first when coming home from Mardi Gras!

Cavey · 12-19-2006

I think you'll be fine in the end. Airlines seem to be confused all the time.

smee57 · 12-19-2006

All's well that ends well.

DH called Northworst today and used his big boy voice. They assigned us new seats. 'Course they had to boot someone out of theirs because the flight was full. So now someone else is going to be angry! I told him maybe we should have waited and maybe we'd get first class. But those seats are full, too. No wonder they're bankrupt.

smee57 · 12-19-2006

BTW, thanks for all the words of support!!!

Elmo · 12-19-2006

Quote:

Originally Posted by Cavey

I think you'll be fine in the end. Airlines seem to be confused all the time.

So true...

We had to make an emergency change to a flight in 2003 - had to come home early due to a death in the family. They were very accomodating - to the point of asking other passengers to relocate so we could all sit together. I am glad it worked out in the end.

Experiment6-2-6 · 12-19-2006

Quote:

Originally Posted by smee57

No wonder they're bankrupt.

Be nice, Smee..

My brother flies for them...

12-19-2006	#1 (permalink)
smee57 it'S MEE Join Date: Oct 2004 Location: Either here . . . or up north! Posts: 1,641	Lost our seats on return flight?? Here's the scoop . . . On 10/03/06 we were able to choose our seats for our return flight from Orlando via NWA. We made our choices and printed out the confirmation. Last night I went to review our flight reservations, etc. online and saw "seat: not assigned" for the return flight. So I email customer no-service and get this response back: "While most seats are available to be pre-assigned, Northwest does reserve some seats on all flights for assignment only at the time of check-in. There are currently no seats left to be pre-assigned on your flight. You do have a secured space on our plane, but we cannot tell you which specific seat will be accommodating you. While we do our best to seat passengers according to their preferences, it is not always possible on a full aircraft. We recommend checking in early in order to ensure flexibility in seating. With an E-ticket, you may check in and choose from available seats online. Access the "Check In for your Flight" box on our homepage at Northwest Airlines - Airline Tickets, Plane Tickets & Airfare within 24 hours of departure. The seats that you had in your itinerary are not available at this time, and seat 14-c that you said you had is a Coach Choice seat that is only available for 15.00 24 hours before the departure of the flight. I trust that this answers your questions on seat assignments, you can request for different seat assignments during the check in process. Thank you for choosing Northwest Airlines. We value your patronage and consider it a privilege to serve your travel needs." Seat 14-c obviously was NOT a Coach Choice seat at the time or I wouldn't have been able to choose it!! They are clearly marked on the chart you choose from! So, now what? The only seats left are the ones you pay extra for . . . we aren't paying extra to sit there!!!!!!! And I really don't want DS sitting by himself on the plane. Has this happened to anyone else? __________________ "The best remedy for those who are afraid, lonely or unhappy is to go outside, somewhere where they can be quiet, alone with the heavens, nature and God. Because only then does one feel that all is as it should be." Anne Frank "Middle age is when you've met so many people that every new person you meet reminds you of someone else." Ogden Nash *Is there anyplace happier than Disney World?*

12-19-2006	#2 (permalink)
Experiment6-2-6 For the Bubbly of course! Join Date: Apr 2005 Location: Pago Pago, American Samoa Posts: 2,062	Re: Lost our seats on return flight?? It happens all the time. Don't sweat it. I would check in early, however, and point out the glitch at the gate. Northwest normally does not seperate families, especially where small children are concerned. Hope this answers your question.. __________________ GALACTIC HERO "Hey, I'm pretty good at this lawyering stuff!!!!" - Mater This is your badness level. It's unusually high, for someone your size.. ..No more caffeine for you. - Lilo I've stayed at the: Coast Anaheim; Hyatt Regency; Hilton Anaheim; Four Points Sheraton; Marriot -Fullerton; Anabella; Holiday Inn Express Placentia; Holiday Inn BP; Marriot Anaheim; Ctyrd Marriott BP, Holiday Inn & Suites, Crowne Plaza My Disney Countdown Counting down to: The day that I can afford to take a trip off island.. 61 days 5 hours 23 minutes

12-19-2006	#4 (permalink)
SnazzyCMB Big Cheese Join Date: Jan 2004 Location: Manchester, CT Posts: 585	Re: Lost our seats on return flight?? The same thing happened to me for our last trip, but with delta airlines. It was the most annoying thing. It was a little different because I could still call ahead and reserve my seat choices, but by the time I realized I had been cancelled, our choice seats (up front) were all taken, and we were way in back. It's super annoying, I can feel for you....good luck! __________________ WooHoo! I am a DVC member and proud of it My Disney Countdown Counting down to: Savannah view at Animal Kingdom Villas 160 days 16 hours 53 minutes

12-19-2006	#5 (permalink)
Andrea Dole Whip Apostate Join Date: Mar 2005 Location: Shasta in my heart Posts: 2,604	Re: Lost our seats on return flight?? I just wanted to second that they won't separate you. DS5 and I got assigned seats that were apart for some reason or another. I tried to make them let us keep them, hoping for a nice relaxing flight for me, but they wouldn't let us. __________________ x´¨) x¸.•´ ¸.•´¨"...make sure you don't grow up stupid.¸.•´¨) (¸.•´xxxxxxxxxxxxIt's bad for the world."xxxxxxxxxxx ¸.•´ xxxxxxxxxxxxx--Tami Taylor, Friday Night Lightsxxxxxxxxxx(¸.•`* My Disney Countdown Counting down to: DD's first trip to WDW! (approximate - LOL) 1830 days 23 hours 23 minutes

12-19-2006	#6 (permalink)
ddoll Your Friendly Singing Mod Join Date: Oct 2004 Location: RI Posts: 4,598	Re: Lost our seats on return flight?? That's a pretty lousy system then. I don't blame you for being annoyed. Never had that happen myself, but I'd be angry too. __________________ DVC, Disney Co Moderator • 3/96 Offsite • 9/98 Villa • 10/98 Dixie Landings • 8/00 Villa • 6/01 Disneyland, CA • 5/02 Villa • 6/03 Villa • 11/03 Wilderness Lodge • 8/04 PopCentury, Swan and Royal Pacific • 12/04 Swan • 8/05 Swan and Hard Rock Hotel • 11/05 Swan • 1/06 Swan • 9/06 Disneyland, CA• 12/06 Swan & HRH • 1/07 Swan • 10/07 Hard Rock Hotel • 12/07 Hard Rock and Swan • 1/08 Boardwalk• 10/08 Villa• 1/09 Swan My Disney Countdown Counting down to: Running my 4th WDW Half Marathon! 37 days 12 hours 23 minutes

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Lost our seats on return flight??

12-19-2006	#7 (permalink)
woohoo Newest DVC Neighbor!!!! Join Date: Nov 2004 Location: Twains World Parytime Excellent Posts: 3,707	Re: Lost our seats on return flight?? Part of the reason I love Southwest is that I have a baby and we get to board first.... But even when you dont get to board first you have the chance to preboard online and get a chance to board first- I love it! __________________ avitar a day at the castle with Mama "Dorkman" and her little "dorkmans"

12-19-2006	#8 (permalink)
Jen kiss me, i'm irish Join Date: Sep 2004 Location: Pocono Mtns., Pennsylvania Posts: 2,765	Re: Lost our seats on return flight?? Your right, it doesn't make sense that you could choose it before and not now! Hope you're able to check in early and get the seat you want! __________________ Defender of Chit Chat ...11 trips to WDW since 1981 Avatar of the Week: fireworks MBer's i've met: erin, cavey, gingita, chastmastr, quakercub, soundgod, catfish1999, slartybartfest, cousin mike, jenbarnwell, lovemysons, val32, wishuponastar, princessalyssa, iluvwdw, mickaholic4077 and empressjenny Visit me on MySpace My Scrapbook Gallery

12-19-2006	#9 (permalink)
bikedealer Senior Mouseketeer Join Date: Nov 2006 Location: Northwest Indiana Posts: 312	Re: Lost our seats on return flight?? I do hope they won't break you up. Sometimes they can make the flight the worst part of any trip.

12-19-2006	#10 (permalink)
woohoo Newest DVC Neighbor!!!! Join Date: Nov 2004 Location: Twains World Parytime Excellent Posts: 3,707	Re: Lost our seats on return flight?? they dont have a first class do they? If they did you could complain enough to possibly be bumped up? That was how we ended up flying first when coming home from Mardi Gras! __________________ avitar a day at the castle with Mama "Dorkman" and her little "dorkmans"

12-19-2006	#11 (permalink)
Cavey MB's Rabble Rouser® Join Date: Sep 2004 Location: Carlinville, IL Posts: 6,180	Re: Lost our seats on return flight?? I think you'll be fine in the end. Airlines seem to be confused all the time. __________________ . . Cavey, Tigger, BossMouse, Soundgod Erin, and Lil'pocohantas in association with the Federal Emergency Management Agency, and Juicy Juice are proud to present Cavey-Fest III December 13, 2008

12-19-2006	#12 (permalink)
smee57 it'S MEE Join Date: Oct 2004 Location: Either here . . . or up north! Posts: 1,641	Re: Lost our seats on return flight?? All's well that ends well. DH called Northworst today and used his big boy voice. They assigned us new seats. 'Course they had to boot someone out of theirs because the flight was full. So now someone else is going to be angry! I told him maybe we should have waited and maybe we'd get first class. But those seats are full, too. No wonder they're bankrupt. __________________ "The best remedy for those who are afraid, lonely or unhappy is to go outside, somewhere where they can be quiet, alone with the heavens, nature and God. Because only then does one feel that all is as it should be." Anne Frank "Middle age is when you've met so many people that every new person you meet reminds you of someone else." Ogden Nash *Is there anyplace happier than Disney World?*

12-19-2006	#13 (permalink)
smee57 it'S MEE Join Date: Oct 2004 Location: Either here . . . or up north! Posts: 1,641	Re: Lost our seats on return flight?? BTW, thanks for all the words of support!!! __________________ "The best remedy for those who are afraid, lonely or unhappy is to go outside, somewhere where they can be quiet, alone with the heavens, nature and God. Because only then does one feel that all is as it should be." Anne Frank "Middle age is when you've met so many people that every new person you meet reminds you of someone else." Ogden Nash *Is there anyplace happier than Disney World?*

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