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#1 (permalink) |
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Big Cheese
Join Date: Jan 2007
Location: Troy..Upstate New York
Posts: 629
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Any recourse for your flight getting totally butchered?
This might seem like an odd post, but i'm curious about something?
Sandy and i booked our tickets through Cheaptickets.com and we got some nice prices. They are actually Delta with the cute name. I'm not a big Delta fan as i've always done my business with SWA. Anyway, we originally were booked for a Sept 14 Albany to Orlando with a short stop in Boston. Basically, it was flight time + a 40 minute layover in Boston. Well......... now things have changed a bit. Now the flight is Albany to Atlanta with a 3 hour layover! So now the total trip time is creeping over 7 hours. I have no problem with a short stay in any airport. On vacation, i'm extremely tolerant. But i have to be honest. Being bumped from a 40 minute to a 3 hour and 7 minute Atlanta layover stinks. As a Boston Red Sox fan, i would have been in my glory to be trapped in Boston for 3 hours, but Atlanta, not so much. Joking aside, are we basically stuck? It's still early, so is there a chance they could still tighten up the flight times and make it a little less of a layover? Would growling to Delta do anything? I guess i'm a little bummed. I went from a nice and tight 4hr and 20 minute flight to one over 7 hours.. (and that extra time is being spent in a terminal where a giant Subway mixed is about $11) ![]()
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Keith--------------------- Keith & Sandy Disney trip of 2010 to Caribbean Beach Coming Soon! |
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#2 (permalink) |
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Mouse Meister
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Re: Any recourse for your flight getting totally butchered?
That really stinks... Ive never flown delta so I dont know how their policies are sorry. Did you try to call them and see what happens? Just a thought!
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2009 AKV KIDANI VILLAGE 2008 OKW 2008 WLV 2007 AKV & SSR 2007 OKW 2006 SARATOGA SPRINGS (X-MAS) 2006 POFQ 2005 WYNDHAM PALACE DTD 2003 AKL 2002 POLY (WEDDING & HONEYMOON) "YOUR DREAMS CAN COME TRUE IF YOU HAVE THE COURAGE TO PURSURE THEM." WALT DISNEY ![]() "WHEN YOU'RE CURIOUS, YOU FIND LOTS OF INTERSTING THINGS TO DO." WALT DISNEY ![]() Members I have met: timkelmom & dznycropper ![]() |
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#3 (permalink) |
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Senior Mouseketeer
Join Date: Jun 2006
Location: Amarillo Texas
Posts: 222
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Re: Any recourse for your flight getting totally butchered?
Since you did not buy through the airline I dont know if they would refund but I would sure call them and talk to them. They might be able to change you to different flights to make it better for you. I would get on their website and find better flights and then call them and tell them that the reason you purchased the flights that you did was to get you there when you needed to be there and see what they say. If they say no then I would call cheaptickets.com and do the same with them. It never hurts to try. We did the same thing for a trip last summer and AA was very nice about it eventhough we did not purchase the tickets from them directly. We were not going to Disney but they still were able to work around my schedule. All they can say is no.
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#4 (permalink) |
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Drawing a blank here...
Join Date: Jun 2004
Location: Not close enough to WDW
Posts: 1,904
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Re: Any recourse for your flight getting totally butchered?
I think that you do have a valid point here, because Delta changed the flight times (not cheaptickets.com) In the past, Delta has done this to us before, and when the flight plan changed significantly, they were accomodating if other flights were available. We were once able to have our flights changed to non-stop when Delta increased a layover (I can't remember where). I believe that those tickets were purchased through Expedia.
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Leslie Avatar: The royal toilet in Cinderella Castle Suite (really!)1974,1998,1999,2000- offsite 2001- offsite, CBR 2002- offsite, POR 2003- offsite, CSR 2004- PC, FW Cabins, POFQ 2005- off-site 2006- PC, offsite, PC 2007- WL, FW, offsite, WL 2008- PC, AKL, BW, offsite, Poly, FW Cabins, BCV 2009- Beach Club Villas, AKV Concierge, SSR, Beach Club Villas, Bay Lake Tower |
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#5 (permalink) |
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Big Cheese
Join Date: Jan 2007
Location: Troy..Upstate New York
Posts: 629
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Re: Any recourse for your flight getting totally butchered?
Thanks for the ideas. i'm going to give Delta a call and see if they can change anything
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Keith--------------------- Keith & Sandy Disney trip of 2010 to Caribbean Beach Coming Soon! |
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#6 (permalink) |
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Disney Cruise Alumni
Join Date: Jul 2004
Location: IN - the Tiki Tiki Tiki Tiki Tiki Room
Posts: 2,546
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Re: Any recourse for your flight getting totally butchered?
Yes, I would call for sure.
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Julie 2008 OKW - first DVC stay! 2008 WL and Disney Magic Western! 2007 POFQ 2006 Pop Century 2006 CR & 7 day Disney Magic Eastern!!! 2004 POP Century 2004 offsite |
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#7 (permalink) |
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Sweeter than hunny
Join Date: Sep 2004
Location: Texas
Posts: 2,068
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Re: Any recourse for your flight getting totally butchered?
This has happened to us before, and usually the airlines are very accomodating and let you change your flight. Definitely give them a call. Let us know how it turns out.
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1976 Disney World Offsite as a kid 1995 Disney Land Offsite 2002 Contemporary Resort 2004 All Star Movies Resort and Royal Pacific Resort at Universal 2005 All Star Movies and Hard Rock Hotel 2006 Beach Club and Hard Rock Hotel 2007 Beach Club and Hard Rock Hotel 2008 AKL Savannah View Concierge and Royal Pacific Resort Kid Suite 2009 Beach Club and Portofino Bay Hotel Portofino Suite |
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#8 (permalink) |
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BLT for me!
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Re: Any recourse for your flight getting totally butchered?
This happened to me MANY times in the past, but I booked with the airline directly and was able to either change or cancel my flights completely. Please let us know how it turns out...good luck.
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Kim LIFE IS JUST BETTER WHEN YOU HAVE A DISNEY TRIP PLANNED! 1997 Double Tree ~ 1998 Vistana ~ 1999 April Vistana ~ 1999 July Vistana ~ 1999 Sept All Star Movies ~ 2000 Vistana ~ 2001 Vistana ~ 2002 Vistana ~ 2003 Aug Vistana ~ 2003 Dec All Star Sports, Polynesian & OKW ~ 2004 Feb Vistana ~ 2004 Dec Vistana ~ 2005 Vistana/All Star Music 2006 SSR and Vistana Villages ~ 2007 Sheraton Safari, Vistana, POP Century ~ 2008 Vistana Villages, Animal Kingdom Villas |
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#10 (permalink) |
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Big Cheese
Join Date: Feb 2003
Location: Saratoga Springs
Posts: 802
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Re: Any recourse for your flight getting totally butchered?
That's funny, this happened to us. Flying out of Albany! We went from a short layover to a 3 hour AND our departure time leaving WDW was bumped up almost another 3 hours. Check Delta to see if there are any flights that work better for you and call Delta. We booked thru a TA and she accepted the change on our behalf,(not nice) so we couldn't change.
I think Peppertink gave me some help with this one...am I correct?
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WDW 1984 WDW1991 May-June 2001 Disneyland Hotel August 2003 Wilderness Lodge May 2007 Riverside |
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#11 (permalink) |
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Big Cheese
Join Date: Jan 2007
Location: Troy..Upstate New York
Posts: 629
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Re: Any recourse for your flight getting totally butchered?
There must have been some problems with the Delta computers because now we can see all of our flights and we've gotten it straightened out. We're back down to our 40 minute layover in Atlanta with an arrival time of 1pm in Orlando.
Much, much better and now the little woman is a lot less stressed out. ![]()
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Keith--------------------- Keith & Sandy Disney trip of 2010 to Caribbean Beach Coming Soon! |
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