Against my better judgment I booked Airtran..mistake - Page 2

leslieh · 12-05-2007

It gets even better.... I avoided the "Direct Booking Fee" of $7.50 per person when I booked my original tickets online. Because I had to call customer service when Airtran rearranged my itinerary, they tacked on the $22.50 fee ($7.50 x 3 people)because I spoke to A PERSON! No joke. It is hidden in the fees. I keep copies of everything. Noone is able to help me with this- they say that I am lucky that Airtran gave me a partial refund

Umm, are you kidding??

If I ever book with Airtran again, please knock some sense into me. I wish everyone else luck!

Val32 · 12-05-2007

That is just WRONG!!!!

I have worked for an airline long ago and I remember them issuing refunds for inconveniencing passengers!!!

Where do you fly out of btw?

I flew Air tran last year out of EWR but had to change planes in ATL.
No choice, that's all I could get.
Well..... the flight leaving home was late, and we nearly missed our connection flight! We had to RUN from one terminal to another in that BIG ATL airport within a few minutes time!!!

I threw out my knee (I had surgery on it 3mos prior), and I swore NEVER AGAIN!!!!

It it wasn't a connecting flight I dont think it woulda been so bad but each flight left a little late!

leslieh · 12-07-2007

We fly out of Charlotte now. I really wish Southwest could get some gates here! It was a rumour last year, but oh well..

Airtran or not, we're still going to WDW!

JoeyS · 12-07-2007

customer service is all but extinct.

leslieh · 12-10-2007

A small victory: I got Airtran to remove the direct booking fee of $22.50 which they tried to sneak by me!

12-05-2007	#16 (permalink)
leslieh Drawing a blank here... Join Date: Jun 2004 Location: Not close enough to WDW Posts: 1,556	Re: Against my better judgment I booked Airtran..mistake It gets even better.... I avoided the "Direct Booking Fee" of $7.50 per person when I booked my original tickets online. Because I had to call customer service when Airtran rearranged my itinerary, they tacked on the $22.50 fee ($7.50 x 3 people)because I spoke to A PERSON! No joke. It is hidden in the fees. I keep copies of everything. Noone is able to help me with this- they say that I am lucky that Airtran gave me a partial refund Umm, are you kidding?? If I ever book with Airtran again, please knock some sense into me. I wish everyone else luck! __________________ Leslie Avatar: BLT- WDW is building my other home! 1974,1998,1999,2000- offsite 2001- offsite, Caribbean Beach Resort 2002- offsite, POR 2003- offsite, Coronado Springs 2004- Pop Century, Fort Wilderness, POFQ 2005- off-site 2006- Pop Century, offsite, Pop Century again 2007- Wilderness Lodge, Fort Wilderness, offsite, Wilderness Lodge 2008- Pop Century, Animal Kingdom, BW, offsite, Poly, FW Cabins, BCV My Disney Countdown Counting down to: Two more WDW trips in 2008... 18 days 6 hours 31 minutes

12-05-2007	#17 (permalink)
Val32 Villainous Vixen Join Date: Sep 2004 Location: New Jersey for now... Posts: 3,835	Re: Against my better judgment I booked Airtran..mistake That is just WRONG!!!! I have worked for an airline long ago and I remember them issuing refunds for inconveniencing passengers!!! Where do you fly out of btw? I flew Air tran last year out of EWR but had to change planes in ATL. No choice, that's all I could get. Well..... the flight leaving home was late, and we nearly missed our connection flight! We had to RUN from one terminal to another in that BIG ATL airport within a few minutes time!!! I threw out my knee (I had surgery on it 3mos prior), and I swore NEVER AGAIN!!!! It it wasn't a connecting flight I dont think it woulda been so bad but each flight left a little late! __________________ Oct 2004 - Caribbean Beach Resort Oct 2005 - Wilderness Lodge Nov 2006 - POP Century Aug 2007 - Old Key West Dec 2007 - Polynesian [http://www.myspace.com/valsan71 x´¨) x¸.•´ ¸.•´¨)xxxx¸.•¨) (¸.•´xxxxxx(¸.•`xxxVal *´¨)

12-07-2007	#18 (permalink)
leslieh Drawing a blank here... Join Date: Jun 2004 Location: Not close enough to WDW Posts: 1,556	Re: Against my better judgment I booked Airtran..mistake We fly out of Charlotte now. I really wish Southwest could get some gates here! It was a rumour last year, but oh well.. Airtran or not, we're still going to WDW! __________________ Leslie Avatar: BLT- WDW is building my other home! 1974,1998,1999,2000- offsite 2001- offsite, Caribbean Beach Resort 2002- offsite, POR 2003- offsite, Coronado Springs 2004- Pop Century, Fort Wilderness, POFQ 2005- off-site 2006- Pop Century, offsite, Pop Century again 2007- Wilderness Lodge, Fort Wilderness, offsite, Wilderness Lodge 2008- Pop Century, Animal Kingdom, BW, offsite, Poly, FW Cabins, BCV My Disney Countdown Counting down to: Two more WDW trips in 2008... 18 days 6 hours 31 minutes

12-07-2007	#19 (permalink)
JoeyS Senior Mouseketeer Join Date: May 2005 Location: Louisiana Posts: 195	Re: Against my better judgment I booked Airtran..mistake customer service is all but extinct. __________________ he did WHAT in his cup--mater.

12-10-2007	#20 (permalink)
leslieh Drawing a blank here... Join Date: Jun 2004 Location: Not close enough to WDW Posts: 1,556	Re: Against my better judgment I booked Airtran..mistake A small victory: I got Airtran to remove the direct booking fee of $22.50 which they tried to sneak by me! __________________ Leslie Avatar: BLT- WDW is building my other home! 1974,1998,1999,2000- offsite 2001- offsite, Caribbean Beach Resort 2002- offsite, POR 2003- offsite, Coronado Springs 2004- Pop Century, Fort Wilderness, POFQ 2005- off-site 2006- Pop Century, offsite, Pop Century again 2007- Wilderness Lodge, Fort Wilderness, offsite, Wilderness Lodge 2008- Pop Century, Animal Kingdom, BW, offsite, Poly, FW Cabins, BCV My Disney Countdown Counting down to: Two more WDW trips in 2008... 18 days 6 hours 31 minutes

		MouseBuzz.com > Walt Disney World > Orlando Transportation
Against my better judgment I booked Airtran..mistake

Thread Tools
Show Printable Version Email this Page
Display Modes	Rate This Thread
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode	Rate This Thread:

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
The "It's Booked Boogie!"	TaraRae82	The Mouse Trap	22	04-30-2008 10:13 AM
Excursions Booked!!	Amelia's Man	Take a cruise	13	04-26-2006 12:16 AM
Made a mistake need your advice	slist	WDW Theme Parks	5	06-09-2005 01:18 PM
I'm all booked!!	cinderbella	WDW Theme Parks	16	02-04-2005 04:25 PM
NEW Fantasmic Dinner Package, Mistake?	mamakay	WDW Restaurants	4	10-07-2002 09:59 PM

User Name		Remember Me?
Password