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Old 01-28-2008   #1 (permalink)
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Hello - this request is for fellow DVC members. I need some help with a situation, any suggestions would be appreciated.

I made a reservation for some friends for last November. One week prior to the vacation, the mom found out she needed surgery during her pregnancy (due early Feb). We needed to cancel the reservation and the points landed in holding.

They would like to reschedule this trip for 4/20-4/26, needing about 180 points for a 2BR, any resort. I understand why DVC has rules, but this wasn't done on a whim. The points expire the end of May.

Can anyone help? I am willing to exchange points, etc. I have checked with my DVC rep and we haven't come up with anything beyond the kindness of others.

Thanks,
Kathy

Last edited by mkrbdj; 04-03-2008 at 07:57 PM. Reason: closed
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Old 01-28-2008   #2 (permalink)
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Re: Reservation Needed

Im confused- why is this a problem if the points expire in May and you need them for 4/20-4/26 Im new to this and dont have any answers for you
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Old 01-28-2008   #3 (permalink)
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Re: Reservation Needed

What kind of help are you looking for?
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Old 01-28-2008   #4 (permalink)
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Re: Reservation Needed

Sorry, I'm new to this holding status.

When points are in holding they can only be used to make reservations for the next 60 days. That means I would have to wait until 2/26 to make the reservation.

Thanks!
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Old 01-28-2008   #5 (permalink)
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Re: Reservation Needed

Aren't those points gone since you had 60 days to use them and it's been longer than that?
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Old 01-28-2008   #6 (permalink)
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Re: Reservation Needed

No, the points won't expire until my use year is done, May 31st this year.

I just can't make a reservation outside of 60 days from the date of the call. If I were to call DVC tomorrow and make a res, it would have to have a check out date no later than March 28th.

Kathy
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