[mommyof2]

Okay, please bare with me as this is my first ever trip report!!
Cast--
Me-mommyof2
DH
DS-age8
DD-age 6
We had gone to Disney last June/July and rented points from a fellow MBer. We had a great trip but had gone about it all wrong. We tried to do the parks as much as possible, sometimes staying out late. We all tired pretty quickly, especially the kids. We stayed for 10 days at SSR(one night I believe was ASSports). My Dh husband said we would never go back to Disney for that long or in June. Fast forward to October.............
This was not going to be a Disney vacation year, we were going to maybe go to the beach for a week. But, in October I received a PIN code for free dining thru the month of June. I explained to my DH how we would relax more on this trip. He agreed to a quote!! I got a quote for 2 separate weeks since we were not too sure which week DH would get off. We knew we would cancel one of them. Out of curiosity, I asked what the price for the 2 weeks was and we were shocked--DH said we could go for 2 weeks!!!!!!!!!!!!!!!!!!!!(as long as he could get the time).
I was able to get all the ADR's that we wanted, including LeCellier. We only went to one(LeCellier) for reasons I will explain later.
So, with the car all packed up we headed to my DS's school on the last day to pick him up...we were officially on vacation!! Dropped the dog at my in-laws and headed south!! We spent the first night in WV and got up the next day and drove to Atlanta to visit family for one night. We left Atlanta around 3:3o pm one June 6th with intentions of driving 4 or 5 hours and stopping for the nite, then finishing the trip to WDW the next day. We were too excited and drove straight thru to Orlando and got a great room in a Holiday Inn Express 10 min from WDW!!
We got to POFQ around 1030 am and checked in. Our room was not ready so we hopped on the boat to DtD. We had a 5:30 pm ressie for TRex, but were all getting hungry and it was only 12:30. They were taking walk-ins, so I cancelled our later ressie and we ate at 1pm. TRex is a place you eat at for the atmosphere, although the food was not too bad. We did a little shopping and our room was ready!! We got building 2 like we requested with a nice view of the courtyard and fountain. We were on the 3rd floor. The first thing I noticed was how run down the room was-it really needed some updating!!!! There were goldfish crackers on the floor when we got to the room that were not put there by us!! Made me feel as if the room really was not too clean. The tile in the sink area felt a little sticky and the botthom of the tub was peeling up-something that I was nervous about and that one of the kids might cut their foot!
WE headed to the pool- my kids were vert excited to try out the pool!!!! Spent the rest of the day unpacking and exploring-walked over to POR and took the boat back.
Will continue more tomorrow-please let me know if this is too detailed and long winded!!!!!!!

[tinkerbelle24]

Sounds great! Can't wait to hear about Le Cellier

[DisneyTeacher]

Yea! I can't wait to hear more about your trip. You can never give too many details, trust me.

[mickeysgirlz]

Originally Posted by mommyof2

We got building 2 like we requested with a nice view of the courtyard and fountain. We were on the 3rd floor. The first thing I noticed was how run down the room was-it really needed some updating!!!! There were goldfish crackers on the floor when we got to the room that were not put there by us!! Made me feel as if the room really was not too clean. The tile in the sink area felt a little sticky and the botthom of the tub was peeling up-something that I was nervous about and that one of the kids might cut their foot!

What??? I hope you complained and told them about this? That's not acceptable at all. I'm surprised, but then again, I don't really remember hearing about an refurbs at POFQ recently. 'Cept for the pool. Maybe the room are next to be upgraded. I know our room at Riverside were like this, I was so disappointed . . .

Hope you are able to post pictures . . .

[asp8tis]

Originally Posted by mickeysgirlz

What??? I hope you complained and told them about this? That's not acceptable at all. I'm surprised, but then again, I don't really remember hearing about an refurbs at POFQ recently. 'Cept for the pool. Maybe the room are next to be upgraded. I know our room at Riverside were like this, I was so disappointed . . .

Hope you are able to post pictures . . .

I actually thought I remembered POFQ going through a rehab a few years ago, I could be wrong though. We've stayed there several trips in a row and have been very happy with the rooms.

Despite the room issues, I hope everything else went well and look forward to hearing more!

[missymouse]

Yay! You're doing a trip report! I can't wait to read more!!

[Captgoodguy]

Originally Posted by mickeysgirlz

What??? I hope you complained and told them about this? That's not acceptable at all. I'm surprised, but then again, I don't really remember hearing about an refurbs at POFQ recently. 'Cept for the pool. Maybe the room are next to be upgraded. I know our room at Riverside were like this, I was so disappointed . . .

We also had problems with mousekeeping this time and we called and complained. The response we received was very poor indeed. We were assured that the manager of mousekeeping would contact us...never happened. The next day when we experienced more problems, I went down to the front desk this time and again received little assistance. The front desk called mousekeeping and they were told that there wasn't anyone available at that moment to discuss it with me. I escalated it to someone who appeared to be a manager and he said he would immediately contact the mousekeeping manager who would come to my room right away...guess what? Nobody came. Not a follow up phone call, nothing. I stopped back by the desk again and spoke to the same person who assured me I would hear from the manager. After letting him know that nobody showed up, I mentioned that this was very sub par for Disney service. I got a "in our eyes the guest does come first" sentence and that was it. No action, no apology, no concern about an unhappy guest.

There was a time when Disney would have been all over this to get the problem corrected and make sure the guest was happy. Times have changed.

[MickeyEars]

So glad you decided to do a TR! Can't wait to hear more.

[lovemysons]

Glad to see you started a tr, I am sorry about POFQ, I had mentioned in another thread that it was starting to look tired. ( The rooms at least.) A two week trip!! Wow. Now thats how I would like to do Disney! :)

[allirella]

New TR! Awesome! Sorry about the room issues though. That doesn't seem like Disney Magic at all.

[timkelmom]

Sorry your room was less than perfect. Looking forward to the rest of your TR.

[cowanfamily]

Hurray! A new trip report! Please dont leave out a thing!!!

[dznygrl]

There is simply no such thing as too many details!! I can't wait for the rest!

P.S. That's terrible about the room at POFQ...I hate how things have changed so much and you can notice the fraying around the edges even at Disney now!

[mommyof2]

Yes, I was quite disaapointed by the room in POFQ. Otherwise the resort itself is nice. The boat to downtown Disney was fun and we got to see the Treehouse Villas as we floated past them!! We had no problems with the bus service-we rarely had to stand!!
I tried to get our resort changed on day 5 but all the other resorts were completely booked The CM called all the other mods and even AKL, Contemporary and the Poly!!!!
i will try to post more about the trip later-trying to get back into the swing of things, plus my sister-in-law is being induced in the morningSo, off to visit for a while before the grand event!!!!!!

[mommyof2]

Sorry, I will post more soon- I have a new niece(hurray!!) and have been at work yesterday and today for 12 hours each!!!!