MGM Disney Villians store superstar

Slartybartfast · 03-31-2006

I just wanted to know if anyone has interacted with Paul {at least I think it was Paul. distiguished middle aged tall gentleman}who works in the Disney Villians store at MGM Studios. He is a real hoot. He noticed me humming to the Gaston song playing over the speakers and he started an impromptu duet with me which culminated in a rousing "every last inch of me is covered with hair!!!" {at which point we both forgot the rest of the words because we were too busy laughing} He pointed out to me his rare Gaston pin collection which is framed beside the register line on the wall and seemed genuinely concerned that we were enjoying our stay.
This kind of customer service and joy in the workplace is so rare these days and its just one more reason {as if I needed another one} to keep coming back. Way to go Paul!!!

**Dana** · 03-31-2006

I know an older gentleman who works in that store and am not sure if it's the same one or not. He was awesome with my DD and is great to trade pins with. I am in that store several times a visit...I love the villians.

Cosmicwaves · 03-31-2006

What a great story! I love hearing things like that!

**dhoughton** · 03-31-2006

Yep! I know that guy! We had a blast with him our last trip....had some fun talking pins and villianish stuff! LOL!

**ddoll** · 03-31-2006

What a nice story!

Maybe you could take a few minutes and drop a note saying how much this man increased your enjoyment of WDW. That kind of thing does make it into the CM's file and is much appreciated.

We always bring those CM appreciation cards with us to hand out to anyone who goes out of their way for us.

Slartybartfast · 03-31-2006

Quote:

Originally Posted by dhoughton

Yep! I know that guy! We had a blast with him our last trip....had some fun talking pins and villianish stuff! LOL!

Yeah he was hilarious. By the way I love the avatar. Dont let catfish1999 know but thats the side of Lucy {our bipolar cat who looks just like that ...the other 3 are normal in a good way} that she never sees. For mom she's all sweet and cuddly for me she's SWISS ARMY CAT!!!!!

Slartybartfast · 03-31-2006

Quote:

Originally Posted by ddoll

What a nice story!

Maybe you could take a few minutes and drop a note saying how much this man increased your enjoyment of WDW. That kind of thing does make it into the CM's file and is much appreciated.

We always bring those CM appreciation cards with us to hand out to anyone who goes out of their way for us.

I will in a heartbeat!!! where do I send em??? and where do you get CM appreciation cards???

**dhoughton** · 03-31-2006

Quote:

Originally Posted by Slartybartfast

Yeah he was hilarious. By the way I love the avatar. Dont let catfish1999 know but thats the side of Lucy {our bipolar cat who looks just like that ...the other 3 are normal in a good way} that she never sees. For mom she's all sweet and cuddly for me she's SWISS ARMY CAT!!!!!

I love it!

Peppertink · 03-31-2006

Quote:

Originally Posted by Slartybartfast

Yeah he was hilarious. By the way I love the avatar. Dont let catfish1999 know but thats the side of Lucy {our bipolar cat who looks just like that ...the other 3 are normal in a good way} that she never sees. For mom she's all sweet and cuddly for me she's SWISS ARMY CAT!!!!!

LOL!! "Swiss Army Cat"

Great story about the CM too! He really understands how much magic a cast member can add!!

**dhoughton** · 03-31-2006

Quote:

Originally Posted by Peppertink

LOL!! "Swiss Army Cat"

Great story about the CM too! He really understands how much magic a cast member can add!!

Peppalish--this guy is GREAT! Everything a CM could be!

Oh, and he LOVES the Disney CATS!

Slartybartfast · 03-31-2006

Quote:

Originally Posted by Peppertink

LOL!! "Swiss Army Cat"

Great story about the CM too! He really understands how much magic a cast member can add!!

I'm always so impressed at how the CM's make it their personal responsibility to go the extra mile with every guest. I love seeing them work the majic with little kids. I've only ever seen one CM actually look a bit stressed and that was NY eve 2005 EPCOT with 150,000+ guests packed knee to knee.

Completely understandable.

Peppertink · 03-31-2006

Quote:

Originally Posted by dhoughton

Peppalish--this guy is GREAT! Everything a CM could be!

Oh, and he LOVES the Disney CATS!

I sure hope I get to MEET him the next time I go!! He really sounds GREAT!!!

**WishUponAStar** · 03-31-2006

Quote:

Originally Posted by Slartybartfast

I just wanted to know if anyone has interacted with Paul {at least I think it was Paul. distiguished middle aged tall gentleman}who works in the Disney Villians store at MGM Studios. He is a real hoot. He noticed me humming to the Gaston song playing over the speakers and he started an impromptu duet with me which culminated in a rousing "every last inch of me is covered with hair!!!" {at which point we both forgot the rest of the words because we were too busy laughing} He pointed out to me his rare Gaston pin collection which is framed beside the register line on the wall and seemed genuinely concerned that we were enjoying our stay.
This kind of customer service and joy in the workplace is so rare these days and its just one more reason {as if I needed another one} to keep coming back. Way to go Paul!!!

Someone's got a CCCRRRRUUUSSSSSHHHHH

vlogilvie · 03-31-2006

I have never met him, but the that is one of my favorite stores at Disney!!

tink74 · 04-01-2006

I'm pretty sure that's the guy that helped us the last time we were there. He had all kinds of great information for us, and was very teasing in nature!

Don't you just love that store! One of my favorites!

03-31-2006	#1 (permalink)
Slartybartfast Registered User Join Date: Mar 2006 Location: 3 hours south of the happiest place on earth Posts: 59	MGM Disney Villians store superstar I just wanted to know if anyone has interacted with Paul {at least I think it was Paul. distiguished middle aged tall gentleman}who works in the Disney Villians store at MGM Studios. He is a real hoot. He noticed me humming to the Gaston song playing over the speakers and he started an impromptu duet with me which culminated in a rousing "every last inch of me is covered with hair!!!" {at which point we both forgot the rest of the words because we were too busy laughing} He pointed out to me his rare Gaston pin collection which is framed beside the register line on the wall and seemed genuinely concerned that we were enjoying our stay. This kind of customer service and joy in the workplace is so rare these days and its just one more reason {as if I needed another one} to keep coming back. Way to go Paul!!! __________________ A.K.A. Miss Caisley's Canvas! Next stop, The Polynesian!

03-31-2006	#2 (permalink)
Dana Super Mod/Packen' Kracken Join Date: Jun 2002 Location: Joisey Posts: 23,782	Re: MGM Disney Villians store superstar I know an older gentleman who works in that store and am not sure if it's the same one or not. He was awesome with my DD and is great to trade pins with. I am in that store several times a visit...I love the villians. __________________ ~82 off-site~91 off-site~97 ASMusic~ ~00 ASMovies~02 Wilderness Lodge~04 Animal Kingdom Lodge~ ~05 Animal Kingdom Lodge & Polynesian~ ~05 Port Orleans French Quarter~06 Old Key West~ ~07 Port Orleans French Quarter~08 Old Key West~ ~09 Saratoga Springs~10 Port Orleans Fench Quarter~ My Disney Countdown Counting down to: 10 day do all or die trying trip. 273 days 1 hours 45 minutes

03-31-2006	#3 (permalink)
Cosmicwaves Mouse Meister Join Date: Feb 2005 Location: CT Posts: 1,387	Re: MGM Disney Villians store superstar What a great story! I love hearing things like that! __________________ 1985-Off site 1986-Off site 1988-DL-Off site August 1989-The Buena Vista Palace March 1997-All Star Music March 2000-All Star Movies January 2002-All Star Music October/Nov 2002-Off site January2005-Off site January2006-Off site September 2006-POR September/October 2007-Off site August 2008-DL-Off site: Alpine Inn My Disney Countdown Counting down to: Baby's Arrival! Baby is Here!

03-31-2006	#4 (permalink)
dhoughton 11.2010 Join Date: Oct 2003 Location: A few miles SE of M22... Posts: 2,926	Re: MGM Disney Villians store superstar Yep! I know that guy! We had a blast with him our last trip....had some fun talking pins and villianish stuff! LOL! __________________ Doughnut Disney Pinologist President of the Bad Kitty Club Cult eleventwentyten My Disney Countdown Counting down to: Heh heh heh!!! 350 days 8 hours 45 minutes

03-31-2006	#5 (permalink)
ddoll Singing In My Head Join Date: Oct 2004 Location: RI Posts: 5,257	Re: MGM Disney Villians store superstar What a nice story! Maybe you could take a few minutes and drop a note saying how much this man increased your enjoyment of WDW. That kind of thing does make it into the CM's file and is much appreciated. We always bring those CM appreciation cards with us to hand out to anyone who goes out of their way for us. __________________ Moderator of DVC, Disney Company • 3/96 Offsite • 9/98 Villa • 10/98 Dixie Landings • 8/00 Villa • 6/01 Disneyland, CA • 5/02 Villa • 6/03 Villa • 11/03 Wilderness Lodge • 8/04 PopCentury, Swan & Royal Pacific • 12/04 Swan • 8/05 Swan & Hard Rock Hotel • 11/05 Swan • 1/06 Swan • 9/06 Disneyland, CA• 12/06 Swan & HRH • 1/07 Swan • 10/07 Hard Rock Hotel • 12/07 Hard Rock & Swan • 1/08 Boardwalk• 10/08 Villa• 1/09 Swan • 8/09 Condo • 1/10 Swan & PBR My Disney Countdown Counting down to: Viva Las Vegas! 18 days 8 hours 45 minutes

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MGM Disney Villians store superstar

03-31-2006	#14 (permalink)
vlogilvie Big Cheese Join Date: Jan 2006 Location: Magic Kingdom Posts: 841	Re: MGM Disney Villians store superstar I have never met him, but the that is one of my favorite stores at Disney!! __________________ Valerie WDW Cast Member Guest Relations at Magic Kingdom MB'ers I've meet so far: DDoll, WishUponaStar, Dana, Prezcat & b1wife, Rosebud, Jenabug, Soundgod, Mickeysgirlz

04-01-2006	#15 (permalink)
tink74 Mouse Meister Join Date: Jul 2004 Location: Serka Zong Posts: 1,234	Re: MGM Disney Villians store superstar I'm pretty sure that's the guy that helped us the last time we were there. He had all kinds of great information for us, and was very teasing in nature! Don't you just love that store! One of my favorites! __________________ MBer's I've Met: alilmagical32 Off Site 1979 Off Site 1986 All Star Sports January 2003 All Star Sports August 2003 Pop Century January 2005 Coronado Springs June/July 2005 Port Orleans FQ December 2006 Port Orleans FQ December 2007 Coming Up....French Quarter October 2008 Grail, Grail, Grail, HUH! My Disney Countdown Counting down to: Celebrating My Cousins Wedding!! All Adults Trip!! Off to have my 1st Lapu Lapu!!

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