Room cancellation policy

JordansDad · 05-04-2004

What is the cancellation policy for a room-only ressie? I've got two ressies for later this month and will have to cancel one of them.

MerlinMatt · 05-04-2004

Quote:

Originally Posted by JordansDad

What is the cancellation policy for a room-only ressie? I've got two ressies for later this month and will have to cancel one of them.

If you were cancelling the entire reservation, you'd lose the room deposit and a portion of the value of the reservation since you're inside a month.

In life, all things are negotiable.

Call them and find out what they can do. Depending on how busy it is for them, they might not penalize you because you're keeping one of the rooms.

Please let us know.

**mickey** · 05-04-2004

How long is your confirmation #?

**mickey** · 05-04-2004

OK, here is the rule, since I didn't hear back from you:

If your confirmation # is 12 digits long, then you can cancel anytime prior to 5 days before your check in and get your full deposit back. Inside of 5 days, you loose your one night deposit.

If your confirmation # is 8 digits long, then the reservation has to be cancelled within 45 days of your arrival, or you loose the $200 deposit. If you have two reservations of this type, they should allow you to cancel one and apply the deposit to the one you want to keep. Usually.

**rlander** · 05-04-2004

Mickey,

Why would there be two different policies and two different numbers?

**mickey** · 05-04-2004

The 12 digit code would be a room only reservation booked through CRO. The 8 digit code is a package booked through WDWTC. It is very difficult to book a room only reservation any more, you have to ask for it, and make sure it gets done correctly. The two divisions have their own policies.

MerlinMatt · 05-04-2004

Quote:

Originally Posted by mickey

The 12 digit code would be a room only reservation booked through CRO. The 8 digit code is a package booked through WDWTC. It is very difficult to book a room only reservation any more, you have to ask for it, and make sure it gets done correctly. The two divisions have their own policies.

The other message that I posted about 15 minutes ago talks about the two divisions and about how later this year, they will be using the same booking software.

Hopefully, some of this confusion will be eliminated.

http://allearsnet.com/acc/cro1.htm

JordansDad · 05-04-2004

Quote:

Originally Posted by mickey

OK, here is the rule, since I didn't hear back from you:

If your confirmation # is 12 digits long, then you can cancel anytime prior to 5 days before your check in and get your full deposit back. Inside of 5 days, you loose your one night deposit.

If your confirmation # is 8 digits long, then the reservation has to be cancelled within 45 days of your arrival, or you loose the $200 deposit. If you have two reservations of this type, they should allow you to cancel one and apply the deposit to the one you want to keep. Usually.

The confirmation # is 12 digits. So I can cancel now (the ressie is 19 days away) and get my full deposit back? Which phone # do I contact to do so?

Thanks for your help!

**mickey** · 05-04-2004

Yes, you can cancel now and get your money back. Just call the 407-WDISNEY number, give them your confirmation number and cancel.

mickaholic4077 · 05-04-2004

I've got 2 toll-free numbers that you can call;they are 1-800-828-0228 and 1-877-939-3732.

05-04-2004	#1 (permalink)
JordansDad Mouseketeer Join Date: Mar 2004 Location: Georgia Posts: 40	Room cancellation policy What is the cancellation policy for a room-only ressie? I've got two ressies for later this month and will have to cancel one of them. __________________ Grand Floridian 1991 (honeymoon) Coronado Springs 1998 All Star Movies 2002 Port Orleans Riverside May 2004 Beach Club June 2006

05-04-2004	#3 (permalink)
mickey Administrator Join Date: Sep 2001 Posts: 6,229	Re: Room cancellation policy How long is your confirmation #? __________________ Frank Costanza: You can drop a grand in Disney World, like that. My Disney Countdown Counting down to: Disneyland, 2008 I am riding the Matterhorn

05-04-2004	#4 (permalink)
mickey Administrator Join Date: Sep 2001 Posts: 6,229	Re: Room cancellation policy OK, here is the rule, since I didn't hear back from you: If your confirmation # is 12 digits long, then you can cancel anytime prior to 5 days before your check in and get your full deposit back. Inside of 5 days, you loose your one night deposit. If your confirmation # is 8 digits long, then the reservation has to be cancelled within 45 days of your arrival, or you loose the $200 deposit. If you have two reservations of this type, they should allow you to cancel one and apply the deposit to the one you want to keep. Usually. __________________ Frank Costanza: You can drop a grand in Disney World, like that. My Disney Countdown Counting down to: Disneyland, 2008 I am riding the Matterhorn

05-04-2004	#5 (permalink)
rlander Happy Disney Dreams Join Date: Feb 2003 Posts: 2,457	Re: Room cancellation policy Mickey, Why would there be two different policies and two different numbers?

05-04-2004	#6 (permalink)
mickey Administrator Join Date: Sep 2001 Posts: 6,229	Re: Room cancellation policy The 12 digit code would be a room only reservation booked through CRO. The 8 digit code is a package booked through WDWTC. It is very difficult to book a room only reservation any more, you have to ask for it, and make sure it gets done correctly. The two divisions have their own policies. __________________ Frank Costanza: You can drop a grand in Disney World, like that. My Disney Countdown Counting down to: Disneyland, 2008 I am riding the Matterhorn

		MouseBuzz.com > Walt Disney World > WDW Resorts
Room cancellation policy

05-04-2004	#9 (permalink)
mickey Administrator Join Date: Sep 2001 Posts: 6,229	Re: Room cancellation policy Yes, you can cancel now and get your money back. Just call the 407-WDISNEY number, give them your confirmation number and cancel. __________________ Frank Costanza: You can drop a grand in Disney World, like that. My Disney Countdown Counting down to: Disneyland, 2008 I am riding the Matterhorn

05-04-2004	#10 (permalink)
mickaholic4077 Currently in Timeout! Join Date: Nov 2002 Location: 90 miles from The Mick!!!!! Posts: 6,193	Re: Room cancellation policy I've got 2 toll-free numbers that you can call;they are 1-800-828-0228 and 1-877-939-3732.

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