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Old 08-25-2004   #1 (permalink)
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AP Rates: change in policy?

Well, I'm on the phone waiting for Guest Services and I'm a little frustrated.

The AP rates ARE available and they're pretty great : $131 for Contemp, $249 for GF.

BUT, and it's a biggie, since I'm not planning on purchasing my APs until I go down, they're telling me that they can't make the reservation. My understanding is that typically, you only need to provide proof of having the AP once you get there.

I DON'T want to pay for the AP now, principally because I've been budgeting on paying for it in December. I can't afford it now. And if I wait, then the AP room rates will be booked up and I won't be able to afford the trip..

BUT THERE'S A SOLUTION!!!

I love Guest Services!

I only have to buy ONE AP now. I can buy the other three in December!
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Old 08-25-2004   #2 (permalink)
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Re: AP Rates: change in policy?

I've often wondered about this. Do you have to activate the AP to book the AP rate?
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Old 08-25-2004   #3 (permalink)
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Re: AP Rates: change in policy?

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Originally Posted by noahsark45331
I've often wondered about this. Do you have to activate the AP to book the AP rate?
Nope. You just have to purchase a voucher. So this one and the three I buy in December will all be activated on the same day.
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Old 08-25-2004   #4 (permalink)
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Re: AP Rates: change in policy?

Thanks! That helps with planning here too.
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Old 08-25-2004   #5 (permalink)
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Re: AP Rates: change in policy?

Quote:
Originally Posted by MerlinMatt
BUT, and it's a biggie, since I'm not planning on purchasing my APs until I go down, they're telling me that they can't make the reservation. My understanding is that typically, you only need to provide proof of having the AP once you get there.
This is definately different. I booked our trip in May using an AP code and they never ask if I had one. They also did not ask for proof once I got to the resort. Also, we called about 3 weeks ago and booked AP rates for September and they never ask if I had a pass but gave me the rate.

Maybe this is something new or just the CM that you got.
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Old 08-25-2004   #6 (permalink)
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Re: AP Rates: change in policy?

I just booked a deluxe savannah room at the AKL lodge at AP rates, and they never asked me if I had an AP.

I hate it when the policies are inconsistently applied! Sorry that happened to you, MerlinMatt. :( Now I'm nervous for my reservation . . . .
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Old 08-25-2004   #7 (permalink)
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Re: AP Rates: change in policy?

Quote:
Originally Posted by SusanC
Maybe this is something new or just the CM that you got.
Well, maybe. It *could* be a training issue.

However, with the popularity of sites like DC, I wouldn't at all be surprised if they are trying to be more fair to folks who have already purchased the AP. I can understand that perspective, I just get annoyed when policies are changed mid-stream.
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Old 08-25-2004   #8 (permalink)
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Re: AP Rates: change in policy?

Quote:
Originally Posted by petecj2
I just booked a deluxe savannah room at the AKL lodge at AP rates, and they never asked me if I had an AP.
Well, then it looks like I'll keep calling back until I get the answer that I want.

$300 is better than $1500, but $0 is WAY better.

I wouldn't worry about the reservation, just be sure to have your APs when you check in, just to be sure.
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Old 08-25-2004   #9 (permalink)
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Re: AP Rates: change in policy?

Quote:
Originally Posted by noahsark45331
I've often wondered about this. Do you have to activate the AP to book the AP rate?
My friend Dixie did not have activated AP's when she checked in to POR .. but she got the rate. They did have thier vouchers, but had not had a chance to Activate them. I have never been asked to show my AP's when checking in, but always been prepared to show them :)
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Old 08-25-2004   #10 (permalink)
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Re: AP Rates: change in policy?

We booked the AP rate for our recent trip, we had the voucher with us when we checked in, but they never even asked to see it
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Old 08-25-2004   #11 (permalink)
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Re: AP Rates: change in policy?

Is it wrong to tell a little white lie?

The CM asked me if I was an AP holder.. and I said yes. But she didn't ask me for the number or anything.

Then she asked how I heard about the booking code.. so I fibbed again, telling her that I got an e-mail.

The reason she asked is that they've been absolutely swamped with calls all day long and wanted to know what the Marketing Department did to be so effective. She hadn't had a meal break for her entire shift.

Anyhoo... I GOT THE RATES!

However, since I'm breaking it up (2 rooms for 2 nights at PC, 1 room for 2 nights at the Contemporary and 2 rooms for 3 nights at PC), I have a rather substantial deposit to put down within 2 weeks. Ah well... gotta take the good with the bad.
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Old 08-25-2004   #12 (permalink)
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Re: AP Rates: change in policy?

To get the rate only one person needs an AP right?

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Old 08-25-2004   #13 (permalink)
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Re: AP Rates: change in policy?

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Originally Posted by lisajl
To get the rate only one person needs an AP right?

Lisa
Yup. And you really only need to present proof of the AP at check-in, although this is not consistently enforced.
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Old 08-25-2004   #14 (permalink)
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Re: AP Rates: change in policy?

Quote:
Originally Posted by MerlinMatt
Yup. And you really only need to present proof of the AP at check-in, although this is not consistently enforced.
right .. they do not always ask for proof, I have never been asked :)

Matt congrads!!! cant wait to hear your view of the contemp .. I want to stay there so bad.
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Old 08-25-2004   #15 (permalink)
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Re: AP Rates: change in policy?

Quote:
Originally Posted by tinkerbell
Matt congrads!!! cant wait to hear your view of the contemp .. I want to stay there so bad.
Lisa:

I'm so pumped and so are DW, DS and DD. No surprises this time, but we're staying for 7 nights. It'll be the longest vacation that we've EVER had as a family. The 2 nights in the Contemp will be in one room, so we'll be a little cramped and no romance for DW and I, but having the monorail so close and being in the same building as Chef Mickey's.... we're positively giddy!

The single drawback to resort jumping is the deposit. That's kind of a bummer, but it's ok. We'll figure it out.

I was just reading about what they do for XMAS at Epcot. I'm so excited.
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