King Beds BEWARE!

EmpressJenny · 10-20-2004

Ok this is something that REALLY burned my butt.

I was trying to book my trip for Jan. at AKL, and requested a king size bed. I understand they're always just requested not guaranteed. I asked them to check to make sure they are available in the savannah view rooms because when we were at the Poly we stayed in a standard room, with a king bed requested.

After I had all that trouble at the Poly I complained that it was our anniversary and we didn't get the king bed. Then I was told that king beds are only available in SUITES at the Poly. And my reservation agent couldn't have told me that when I BOOKED??!??!?!?

So anyhow, when I was booking AKL, I asked the agent to please check so I wouldn't have that issue again. She told me they were available in savannah view, and when she checked the Poly it said in large red letters "No King Bed available except for suites".

I complained to guest services about this. I understand it's just a bed, but for a romantic getaway, something like that makes a difference. Plus I feel really misled and treated poorly.

So look out guys, when you're booking. If you want a king size bed, make sure you get someone competent to look into the matter for you.

**mickey** · 10-20-2004

Please be aware that while AKL does have king bedded rooms, there are only 79 of them out of the 1,200 or so rooms at the resort. Make sure you follow up your request with the resort before you arrive.

EmpressJenny · 10-21-2004

Thank you for the suggestion Mickey. I also got off the phone w/reservations and they said if this time I request the king bed and don't get it, I should ask for a manager when I'm checking in. I never wanted to kick up that much of a fuss when at the front desk, but I guess that's what I might have to do.

EGirl · 11-20-2004

It was my understanding that king beds were guaranteed at all but the value resorts. We reserved a king-sized bed for our upcoming stay at CBR, paying a specific price for a room with the larger bed. Sorry to hear about the confusion during your trip! I hope we can avoid any hiccups as we will be on a romantic trip, as well.

LRTJS · 11-20-2004

We had a king size bed last fall at the CSR. It was not guaranteed but we had no trouble getting it. It was a fantastic stay!
Leslie

bumble · 11-20-2004

We had one when we went for my B-day last year, also at CSR. We had no problem there either, even during Labor Day. We paid an extra fee for it I think. I have never tried tp get one at a delux, but I might for our next trip @ WL. (now you got me thinking Jenny, lol)

Soundgod · 11-21-2004

We've had a king bed at the Beach Concierrge, but I think that might be the only time we've had one. At the WL we had a queen and the bunk beds (like a married couple with no kids needs that). I think most of the rest of our stays have been rooms with two queens. But the queens are big enough for that "romantic" feel you desire and will put your two bodies closer together, and isn't that more romantic. Plus you have a second queen to use instead of a floor. We've had more consistant results getting a king bed at the Universal resorts. Also, when staying at the deluxe resorts, the view is more important for me than the size of the bed.

Cavey · 11-21-2004

This was our last family vacation (not to Disney). You'll note, I slept on the floor most of the night.

Erin · 11-21-2004

That is one of the cutest pictures I've ever seen.

Jen · 11-21-2004

Quote:

Originally Posted by caver_jeffery

This was our last family vacation (not to Disney). You'll note, I slept on the floor most of the night.

That was my life for 3 years! I couldn't get all my young ones to sleep all night in their own beds! I try to block it from my memory, lol!

Cute picture, Jeff!

Jen

Cavey · 11-21-2004

Quote:

Originally Posted by Erin

That is one of the cutest pictures I've ever seen.

Here's a cuter one.

.

DarthTortoise · 11-21-2004

Thats...
Just...
Disturbing...

You know they are going to have a blast with that pic and Corel Draw, dont you?

Cavey · 11-21-2004

Quote:

Originally Posted by DarthTortoise

Thats...
Just...
Disturbing...

You know they are going to have a blast with that pic and Corel Draw, dont you?

I'm sure they are much KINDER than you give them credit for, Darth.

.

Erin · 11-21-2004

AUUUUUUUUUUUUUUUUUUUUUGGGGGGGGH!!!!!!!!!!!!!!!!!!!
I'm scared :(

hiner · 11-22-2004

We too had paid extra for a king size bed at CBR and got one without incident.

Sounds like it is not worth staying at the Poly, based on your experience. Hopefully AKL will be better for you. Good luck.

10-20-2004	#1 (permalink)
EmpressJenny MB's Half-Yard President Join Date: Sep 2003 Location: St. Pete, FL Posts: 2,399	King Beds BEWARE! Ok this is something that REALLY burned my butt. I was trying to book my trip for Jan. at AKL, and requested a king size bed. I understand they're always just requested not guaranteed. I asked them to check to make sure they are available in the savannah view rooms because when we were at the Poly we stayed in a standard room, with a king bed requested. After I had all that trouble at the Poly I complained that it was our anniversary and we didn't get the king bed. Then I was told that king beds are only available in SUITES at the Poly. And my reservation agent couldn't have told me that when I BOOKED??!??!?!? So anyhow, when I was booking AKL, I asked the agent to please check so I wouldn't have that issue again. She told me they were available in savannah view, and when she checked the Poly it said in large red letters "No King Bed available except for suites". I complained to guest services about this. I understand it's just a bed, but for a romantic getaway, something like that makes a difference. Plus I feel really misled and treated poorly. So look out guys, when you're booking. If you want a king size bed, make sure you get someone competent to look into the matter for you. __________________ Grand Floridian: Honeymoon 2003 - Coronado Springs: Spring 2004 - Polynesian: Sept. 2004 - Animal Kingdom Lodge: Jan. 2005 - Grand Floridian: April 2005 - PORiverside: May 2005 - Beach Club Villas: May 2005 - Boardwalk Concierge: Sept. 2005 Rescuer of MK Froggies

10-20-2004	#2 (permalink)
mickey Administrator Join Date: Sep 2001 Posts: 6,232	Re: King Beds BEWARE! Please be aware that while AKL does have king bedded rooms, there are only 79 of them out of the 1,200 or so rooms at the resort. Make sure you follow up your request with the resort before you arrive. __________________ Frank Costanza: You can drop a grand in Disney World, like that.

10-21-2004	#3 (permalink)
EmpressJenny MB's Half-Yard President Join Date: Sep 2003 Location: St. Pete, FL Posts: 2,399	Re: King Beds BEWARE! Thank you for the suggestion Mickey. I also got off the phone w/reservations and they said if this time I request the king bed and don't get it, I should ask for a manager when I'm checking in. I never wanted to kick up that much of a fuss when at the front desk, but I guess that's what I might have to do. __________________ Grand Floridian: Honeymoon 2003 - Coronado Springs: Spring 2004 - Polynesian: Sept. 2004 - Animal Kingdom Lodge: Jan. 2005 - Grand Floridian: April 2005 - PORiverside: May 2005 - Beach Club Villas: May 2005 - Boardwalk Concierge: Sept. 2005 Rescuer of MK Froggies

11-20-2004	#4 (permalink)
EGirl Mouseketeer Join Date: Aug 2004 Location: Rochester, NY Posts: 67	Re: King Beds BEWARE! It was my understanding that king beds were guaranteed at all but the value resorts. We reserved a king-sized bed for our upcoming stay at CBR, paying a specific price for a room with the larger bed. Sorry to hear about the confusion during your trip! I hope we can avoid any hiccups as we will be on a romantic trip, as well. __________________ EGirl 2004 (Dec. 2 - 7): CBR 2006 (Nov. 30 - Dec. 9): CBR/AKL 2008 (Oct. 26): Wedding @ Disney!

11-20-2004	#5 (permalink)
LRTJS Southern Disney Belle Join Date: Jun 2002 Location: Alabama Posts: 2,403	Re: King Beds BEWARE! We had a king size bed last fall at the CSR. It was not guaranteed but we had no trouble getting it. It was a fantastic stay! Leslie __________________ Laughter is timeless,Imagination has no age, and dreams are forever! SUPER SOAP WEEKEND!!!!! DW Trip 30 ....CSR ROCKS!! French Quarter All Star Sports All Star Music Pop Century ^i^ * Postcard Pixie * ^i^ ~ Sharing the Disney magic ~ My Disney Countdown Counting down to: Thanksgiving Trip what a way to give thanks!!

		MouseBuzz.com > Walt Disney World > WDW Resorts
King Beds BEWARE!

11-20-2004	#6 (permalink)
bumble Mouse Meister Join Date: Feb 2004 Location: Part time Fort Wilderness resident ;) Posts: 1,363	Re: King Beds BEWARE! We had one when we went for my B-day last year, also at CSR. We had no problem there either, even during Labor Day. We paid an extra fee for it I think. I have never tried tp get one at a delux, but I might for our next trip @ WL. (now you got me thinking Jenny, lol) __________________ I cant wait to be at Fort Wilderness Campground! Our on site trips to WDW have been at:CSR, PO R & FQ, WL, Poly, All Star Sports, PC, Fort Wilderness, Contemporary, Beach Club Bumbles buzz!!!® http://www.myspace.com/bumble__bee ,-._,-. \/)"(\/ (_o_)

11-21-2004	#7 (permalink)
Soundgod Squirrel! Join Date: Sep 2004 Location: Laughing on the Laughing Floor Posts: 8,808	Re: King Beds BEWARE! We've had a king bed at the Beach Concierrge, but I think that might be the only time we've had one. At the WL we had a queen and the bunk beds (like a married couple with no kids needs that). I think most of the rest of our stays have been rooms with two queens. But the queens are big enough for that "romantic" feel you desire and will put your two bodies closer together, and isn't that more romantic. Plus you have a second queen to use instead of a floor. We've had more consistant results getting a king bed at the Universal resorts. Also, when staying at the deluxe resorts, the view is more important for me than the size of the bed. __________________ Do you live to eat or do you eat to live? My Disney Countdown Counting down to: Instant Single Digit Dance 4 days 15 hours 10 minutes

11-21-2004	#8 (permalink)
Cavey MB's Rabble Rouser® Join Date: Sep 2004 Location: Carlinville, IL Posts: 6,144	Re: King Beds BEWARE! This was our last family vacation (not to Disney). You'll note, I slept on the floor most of the night. __________________ . . Cavey, Tigger, BossMouse, Soundgod Erin, and Lil'pocohantas in association with the Federal Emergency Management Agency, and Juicy Juice are proud to present Cavey-Fest III December 13, 2008 Last edited by caver_jeffery; 02-10-2005 at 11:56 PM.

11-21-2004	#9 (permalink)
Erin Scooter Princess Join Date: Sep 2002 Location: Welaka Posts: 9,771	Re: King Beds BEWARE! That is one of the cutest pictures I've ever seen. __________________ Team Jake! http://www.twitter.com/IamBubbles www.facebook.com/scooterprincess

11-21-2004	#12 (permalink)
DarthTortoise Master of the Universe Join Date: Apr 2004 Location: Azkaban Posts: 1,319	Re: King Beds BEWARE! Thats... Just... Disturbing... You know they are going to have a blast with that pic and Corel Draw, dont you? __________________ "A bottle of red, a bottle of white Whatever kind of mood you're in tonight I'll meet you anytime you want In our Italian Restaurant."

11-21-2004	#14 (permalink)
Erin Scooter Princess Join Date: Sep 2002 Location: Welaka Posts: 9,771	Re: King Beds BEWARE! AUUUUUUUUUUUUUUUUUUUUUGGGGGGGGH!!!!!!!!!!!!!!!!!!! I'm scared :( __________________ Team Jake! http://www.twitter.com/IamBubbles www.facebook.com/scooterprincess

11-22-2004	#15 (permalink)
hiner Mouse Meister Join Date: Nov 2003 Location: Body: Worcester PA Heart & Soul: WDW Posts: 1,826	Re: King Beds BEWARE! We too had paid extra for a king size bed at CBR and got one without incident. Sounds like it is not worth staying at the Poly, based on your experience. Hopefully AKL will be better for you. Good luck. __________________ Kim I could be ready in a minute for WDW, just tell me when! WDW - 11/78 & 11/84 - Ft. Wilderness Disneyland - 09/87 - Off Site WDW - Off Site 10/89, CBR 10/99, CBR 05/04, CBR 05/05, CBR 05/07, POLYNESIAN 5/09 SUPERBOWL CHAMPS, THE STEELERS, "SHOCKED THE WORLD"! YANKEES WILL BE BACK IN 2009! AND THE BROWN'S WERE BACK IN WDW 2009! My Disney Countdown Counting down to: Take me with you....pppllleeeaaassseee!!!!!

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