[jk8]

Last month we stayed at Pop Century. I few things really bothered me about our Mousekeeper.

She threw away a medicine cup I had brought along for DSs liquid medicine. I just had to estimate using the cap after that. I thought maybe she thought it was oversized water bottle cap or something, but it was up on the bathroom vanity ledge. Why would she throw it away?

She also threw away a small cardboard box that had a lid that was for our camera battery charger. It was not in the trash or near the trash. I just don't get it.

The third thing she did was on the last day she left a towel "princess" and put a sticker on it saying "princess Julie (lastname)". My son was a little upset. Why give a towel thing for the adult and not the kid? I thought maybe she only knew how to princess, but since it was pretty big that seems odd too. It was also left the day before we left with expectation of a tip.

I don't know, but the only thing to learn for sure is to keep important things put away and not left out. Just in case you have any medicine cups or useful boxes.

[diisneygeek]

Ugh, that sounds horrible. Sorry for all those things happening to ya.

[Dana]

Maybe she was a new mousekeeper? That would explain her not really knowing what she should and shouldn't touch and the lack of towell animal experience. I think it was nice of her to make a special princess....sorry your DS was disappointed, but sometimes it's nice for the adults to get someting just for them right? The whole trip is about the kids, so a little thing for us is nice too. I honeslty suggest you contact pop and let them know. Perhaps they can train her better or at least stop her from throwing things away that she shouldn't. Hey it could have been worse...she could have not cleaned instead of cleaing to well.

[jk8]

Originally Posted by Dana

Maybe she was a new mousekeeper? That would explain her not really knowing what she should and shouldn't touch and the lack of towell animal experience. I think it was nice of her to make a special princess....sorry your DS was disappointed, but sometimes it's nice for the adults to get someting just for them right? The whole trip is about the kids, so a little thing for us is nice too. I honeslty suggest you contact pop and let them know. Perhaps they can train her better or at least stop her from throwing things away that she shouldn't. Hey it could have been worse...she could have not cleaned instead of cleaing to well.

Yes, I agree. I really just found these things odd. I think she may have been new as well. There were some cleaning issues like not replacing the plastic cups and a used towel being left on the back of the door from the previous occupant. I'm not going to sweat it. It did not affect our overall trip.

[Dana]

Originally Posted by jk8

Yes, I agree. I really just found these things odd. I think she may have been new as well. There were some cleaning issues like not replacing the plastic cups and a used towel being left on the back of the door from the previous occupant. I'm not going to sweat it. It did not affect our overall trip.

Yeah, I think she may have been new. you really should call and let them know. You don't have to make it sound like a complaint. Just tell them about the tossed items and tell them that you wouldn't want her to throw out other people's stuff. We all are new to a job at one time or another. Correcting somene when they are wrong never hurt anyone. Say someting positive about her at the end too. That way she is corrrected, but not in trouble with her boss.

[hrbib21]

What bothers me most about it is doing the towel thing the day before departure. That just smacks of solicitation.

[dznygrl]

Originally Posted by hrbib21

What bothers me most about it is doing the towel thing the day before departure. That just smacks of solicitation.

I agree. That kind of irks me.

I've had Mousekeepers throw away things too, and it's frustrating. (I once had a Mousekeeper throw away a stack of napkins, parking tickets, etc. that I was saving for a scrapbook. Yes they may look like "trash" to someone, but the fact that they were preserved nicely in a stack on the bedside table should have indicated that they were not trash!)

The next time something like that happens, definitely bring it to someone's attention.

[Soundgod]

I don't think I've ever experienced these kinds of problems. Maybe they just leave the table alone in my rooms because the computer and a camera are usually on it. We usually try to reuse towels for an extra day to do the water saving thing, but as often as not, we'll get new towels anyway. I don't think we get towel animals at all, must have to have a kid on the reservation I guess. It doesn't matter to me either way. I just want my room turned down for the night when we get back from the parks with extra chocolates on the pillows. Also, I think we tend to keep the room a little neater overall. That and we pile up everything else on the spare bed!

[dznygrl]

Originally Posted by Soundgod

I don't think we get towel animals at all, must have to have a kid on the reservation I guess.

We've never gotten towel animals either. Kids are free in the room, right? I'm thinking of adding a phantom "kid" to the reservation next time. Cuz I'm just a big kid, and I'd love to get a towel animal surprise!

[Soundgod]

Just tell Mousekeeping that you'd like to see some towel animals. I'm sure that will work.

[DisneyTeacher]

Originally Posted by dznygrl

We've never gotten towel animals either. Kids are free in the room, right? I'm thinking of adding a phantom "kid" to the reservation next time. Cuz I'm just a big kid, and I'd love to get a towel animal surprise!

No need for the phantom kid, that sweet little baby will get you plenty of towel animals. My inlaws didn't have a child listed in their room and they got more towel animals than we did on the last trip we took together.

[Soundgod]

Maybe they don't do this at the deluxe hotels? Concierge? Huh?

[DisneyTeacher]

We've gotten lots of towel animals at deluxe resorts.

[dznygrl]

Originally Posted by DisneyTeacher

No need for the phantom kid, that sweet little baby will get you plenty of towel animals. My inlaws didn't have a child listed in their room and they got more towel animals than we did on the last trip we took together.

Okay so it's not just me. I thought they had something against me all these times! (LOL just kidding.)

[DisneyTeacher]

I really think it's just luck and how much time the mousekeeper has that day/week. If someone calls in sick that day and the others have to pick up extra rooms I bet not many people get animals. If someone just checked out and left 5 or 6 in their room I bet 5-6 different rooms get animals that day. We leave most of ours in our room and I'm guessing they are reused since they aren't really used.