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Old 12-11-2006   #1 (permalink)
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Ok, I am starting to panic!

Has anyone booked through Small World Vacations?? A friend of mine uses them all the time and recommended them to me. I did book through them and we arrive at Disney in 12 days. My problem is that when I called Disney today to check my reservations they do not have any under my name and said that the reservation number that I have is too short. They sent me to Walt Disney Travel, they again told me the same thing. I have a call into my planner but somebody please tell me this is normal. This is a surprise trip for our son and I don't want the surprise to be on us that we have no where to sleep!! Please tell me I am panicking for no reason!
Thanks!
Lisa

Going to Disney for Christmas in 12 days!!!!!!!!!!!!!
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Old 12-11-2006   #2 (permalink)
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Re: Ok, I am starting to panic!

I never did book a trip through them, just wanted to let you know I am crossing my fingers for you that it is just a mix-up and it will all be sorted out today!
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Old 12-11-2006   #3 (permalink)
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Re: Ok, I am starting to panic!

Never used them but you need to call asap. Get on top of them and make sure to explain what happened when you called Disney to check up on the reservation.

Good luck, please keep us updated.
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Old 12-11-2006   #4 (permalink)
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Re: Ok, I am starting to panic!

I have never used them either. I do hope you get it all woked out and the famliy enjoys their time at WDW. Please let us know what happens.
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Old 12-11-2006   #5 (permalink)
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Re: Ok, I am starting to panic!

I could be wrong (DW says I am more often than not), but I think you are required to go through your travel agent for any questions. I believe since they are acting as your agent only they can call and make changes. I think you may have a reservation number that you have between you and your travel agent and not one with Disney. Call your travel agent and check with them

I am sure you are OK.
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Old 12-11-2006   #6 (permalink)
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Re: Ok, I am starting to panic!

Sending pixie dust to you Ariel! I see this was posted a few hours ago, I hope all is well
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Old 12-11-2006   #7 (permalink)
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Re: Ok, I am starting to panic!

I haven't used them either...but I would call them and double check pronto!
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Old 12-11-2006   #8 (permalink)
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Re: Ok, I am starting to panic!

I would totally be in panic mode too.

I am the person who checks checks and double checks to make sure I have all of my travel documents. It drives everyone else nuts, but I've never lost anything.
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Old 12-11-2006   #9 (permalink)
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Re: Ok, I am starting to panic!

Just an update! I did call my trip planner and she said that the reservation is held under Small World Vacations name and not mine. She said that when we check in everything will be changed to my name! Thanks for the pixie dust! I feel like I need it!!

Lisa

Going to Disney for Christmas in 12 days!
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Old 12-11-2006   #10 (permalink)
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Re: Ok, I am starting to panic!

Quote:
Originally Posted by Ariel2006
Just an update! I did call my trip planner and she said that the reservation is held under Small World Vacations name and not mine. She said that when we check in everything will be changed to my name! Thanks for the pixie dust! I feel like I need it!!

Lisa

Going to Disney for Christmas in 12 days!
Glad to know it all worked out!!
I hope when you come home you will write a TR!
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Old 12-11-2006   #11 (permalink)
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Re: Ok, I am starting to panic!

Happy to hear things are good to go! 12 more days, lucky you!
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Old 12-11-2006   #12 (permalink)
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Re: Ok, I am starting to panic!

Quote:
Originally Posted by Cincy
I could be wrong (DW says I am more often than not), but I think you are required to go through your travel agent for any questions. I believe since they are acting as your agent only they can call and make changes. I think you may have a reservation number that you have between you and your travel agent and not one with Disney. Call your travel agent and check with them

I am sure you are OK.
This is true. When you book through other than Disney, your travel agent is the "go to man"
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Old 12-11-2006   #13 (permalink)
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Re: Ok, I am starting to panic!

I still would have thought you would have had some sort of written confirmation. Mouseketrips emailed mine the next day.
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Old 12-11-2006   #14 (permalink)
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Re: Ok, I am starting to panic!

Glad everything worked out for you. You will be there before you know it.
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Old 12-11-2006   #15 (permalink)
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Re: Ok, I am starting to panic!

Glad to hear it worked out!! How exciting ~ 12 more days!!! And a surprise for your DS too!
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