[johnkimv]

I FOUND THIS ON DISNEY'S WEBSITE:

Hurricane Policy Statement
From June 1 to November 30, 2008, in the event a hurricane warning is issued by the National Hurricane Center for the Orlando area or for the guest's place of residence within 7 days before the scheduled arrival date, the guest may call in advance to reschedule or cancel their Walt Disney Travel Co. Magic Your Way vacation package without any cancellation or change fees imposed by Disney. This temporary policy also applies to most Walt Disney World® Resort room-only reservations booked directly with Disney, as well as reservations at Disney's Vero Beach Resort or Disney's Hilton Head Island Resort in the event a hurricane warning is issued for those destinations.


Q. When does this temporary policy become effective?

A. The temporary policy is effective in the event a hurricane warning is issued no more than 7 days before your scheduled arrival date by the National Hurricane Center for the Orlando area or for your place of residence. It is also effective in the event a hurricane warning is issued for the Vero Beach area or Hilton Head Island area for guests traveling to those destinations.
Back to top

Q. What can I do if a hurricane warning is issued?

A. If a hurricane warning is issued by the National Hurricane Center for the Orlando area or for your place of residence no more than 7 days before your scheduled arrival date, you may call in advance to reschedule or cancel your Walt Disney Travel Co. Magic Your Way vacation package and most room only reservations (booked directly with Disney) without any cancellation or change fees imposed by Disney. This policy also applies to Disney's Vero Beach Resort or Disney's Hilton Head Island Resort in the event a hurricane warning is issued for those destinations. .
Back to top

Q. Will I be responsible for any cancellation or change fees or other amounts?

A. If you have products and services provided by third party suppliers included in your vacation, such as airlines, hotels, car rental agencies or vacation insurance companies, you will continue to be responsible for any non-refundable payments, as well as cancellation or change fees assessed by those suppliers. The policy does not apply to certain special events or dining experiences.
Back to top

Q. What if I prefer to reschedule my vacation to a different date because of a hurricane warning? Will I be able to get my same accommodations?

A. If you are scheduled to arrive within seven (7) days of the hurricane warning, you may call us in advance to reschedule without Disney imposed change fee. All amounts you paid to Disney for rooms, park tickets, Disney dining plans and other Disney products and services will be applied toward your new reservation. Any discounts or free offers applicable to your original vacation will not apply to the rescheduled vacation. We cannot guarantee availability of similar accommodations for the new travel dates. The policy does not apply to certain special events and dining experiences.
Back to top

Q. I received a special offer when I booked my vacation. If I reschedule will I get the same special offer?

A. All amounts you paid to Disney for rooms, park tickets, Disney dining plans and other Disney products and services will be applied toward your new reservation. Any discounts or free offers applicable to your original vacation will not apply to the rescheduled vacation. The policy does not apply to certain special events and dining experiences.
Back to top

Q. If I want to cancel or reschedule my vacation, what should I do with my airline tickets?

A. If you booked your air travel through the Walt Disney Travel Co. and you want to reschedule, we will attempt to re-book your air travel. But remember, you will be responsible for any cancellation or change fees imposed by the airline. If you did not book your air travel through the Walt Disney Travel Co., you should contact the airline.
Back to top

Q. I did not book my package through the Walt Disney Travel Co. Does this policy apply to my package too?

A. No, you should contact your travel agent or tour operator directly for information relating to the cancellation and change policies that apply to your package.
Back to top

Q. I have a sports or group package. Does this policy apply to my package?

A. No, the policy only applies to Walt Disney Travel Co. Magic Your Way packages. It does not apply to sports, youth, or other group or special event rooms or packages and does not apply to meetings and conventions.
Back to top

[Goodegirl2007]

Thanks for the post! I'm hoping I don't need to look into this further!!!
I wonder if Continental has a similar policy??? I'm going to look for it.

[MissDisney]

Hope we never need to deal with this kind of thing, but thanks for posting the info!

[DisneyTeacher]

Does anyone know the DVC policy for hurricanes? Is there even a policy? I know a trip insurance paper comes with the reservation but what if someone doesn't get the insurance and can't get there? Are the points put in a holding account even for hurricanes?

[mousemom]

Originally Posted by DisneyTeacher

Does anyone know the DVC policy for hurricanes? Is there even a policy? I know a trip insurance paper comes with the reservation but what if someone doesn't get the insurance and can't get there? Are the points put in a holding account even for hurricanes?

I am interested as well. Or someone who maybe renting from a DVC momber and has no travel ins.

[jo-jo]

Originally Posted by DisneyTeacher

Does anyone know the DVC policy for hurricanes? Is there even a policy? I know a trip insurance paper comes with the reservation but what if someone doesn't get the insurance and can't get there? Are the points put in a holding account even for hurricanes?

I called MS a few days because I was worried if we couldn't get the the first day, we would lose our points. If I had cancelled then, my points would have got into holding because no hurricane warning was issued yet. (this was still 12 days ahead of checkin) I ask what happens if our flight was cancelled and we couldn't get there for a day or so. He said I just need to call. But I didn't ask what if because of a warning we wanted to cancel, what would happen then. So I can't answer your whole question.

[tinkerbelle24]

Does anyone know about the DCL policy

[NokeyNose]

I am calling DVC MS tomarrow am and I will ask these questions, I sure was hoping someone knew the answer! I have a resi for next weekend, but the points being used for teh resi will be lost if they cannot be used by end of September! I think holding begins 6 days in advance right?

[DisneyTeacher]

I thought holding started 30 days out. I'll have to go look that up.....

[DisneyTeacher]

Ok, if you cancel 30-1 days out your points go in a holding account. if you cancel on the day you arrive you lost the points. However, if there's a hurricane and you can't make it there the day you are scheduled to arrive but you will get there the next day call MS and the resort and tell them your plans. You'll lose the points for the first night but they won't cancel your whole reservation.

[brebre_51]

This is nice to know. But, what about those people who are already down there in WDW when a cat 3, 4 or 5 is coming? Will they be refunded for days lost?

[DisneyTeacher]

Originally Posted by brebre_51

This is nice to know. But, what about those people who are already down there in WDW when a cat 3, 4 or 5 is coming? Will they be refunded for days lost?

I'm sure they will refund your money if you check out and head home early.

[Jennatrz]

The crazy thing is that usually they can't accurately predict a hurricane to hit within 7 days. Hurricanes are so unpredictable.