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Old 05-10-2009   #1 (permalink)
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A little panicky

We leave in 32 days and I still not received ANYTHING from Disney about our vacation. I did call and the CM told me that Disney doesn't send out anything until a couple of weeks before its time for us to leave. I am thinking I have gotten stuff way before on all my other vacations. Am I be a little crazy here?? My mom and step-dad are going in Oct, and she got something in her mail a few weeks ago...
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Old 05-10-2009   #2 (permalink)
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Re: A little panicky

You mean a confirmation slip or do you mean ME stuff? If you mean confirmation, I'd be worried too. Did you check online? I'd want to have something in black and white I could point to.
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Old 05-10-2009   #3 (permalink)
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Re: A little panicky

I always rec my paperwork about 2 weeks after I make my final payment. ME usually comes 2 to 3 weeks before we are to leave. I would call Disney and ask for them to get on it. They can see if it was mailed or when its due to be mailed. I would also request a manager. Sometimes the CM just want to tell you whatever to get you off the phone.
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Old 05-10-2009   #4 (permalink)
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Re: A little panicky

My last trip in April, I had only received the Magical Express stuff. I called and the cm told me I was sent the confirmation via e-mail (which I did). I told him, no I was looking for the confirmation through regular mail. He told me they don't do that anymore if you provide an e-mail address. Only if you request a confirmation by mail.
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Old 05-10-2009   #5 (permalink)
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Re: A little panicky

I've been getting e-mail confirmations for all of my reservations for quite some time now and as soon as that confirmation comes, I both save the mail and also print out that confirmation.
What cracks me up is very close to the arrival date, I get a mailing from Disney Travel telling me my vacation is coming soon and offering to make suggestions as well as including a pamphlet with the four park maps.
Of course, my dining reservations have been made long before this arrives and I've got a much better idea of what I'll be doing than they'll be suggesting.
And the letter is a form letter anyway, modified slightly for each resort and including some pictures of the resort you're staying at.
If you have any specific questions, I'd suggest you call CRO and speak with a human.
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Old 05-11-2009   #6 (permalink)
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Re: A little panicky

I have received nothing through the snail-mail. I did receive a e-mail confirmation but that is it. I like to keep a Disney folder with our stuff in it.
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Old 05-11-2009   #7 (permalink)
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Re: A little panicky

Quote:
Originally Posted by babets View Post
I have received nothing through the snail-mail. I did receive a e-mail confirmation but that is it. I like to keep a Disney folder with our stuff in it.
The last couple of trips that's all I've gotten. I didn't get the usual paper in the mail so the next time I called I asked and was told they are only sending emails unless you ask. Are you using Magical Express? That paperwork usually goes out 3 weeks before your trip.
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Old 05-11-2009   #8 (permalink)
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Re: A little panicky

Are they still sending out the packet with the vouchers for golf and planet hollywood and the luggage certificates?
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Old 05-11-2009   #9 (permalink)
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Re: A little panicky

Quote:
Originally Posted by tinkerbelle24 View Post
Are they still sending out the packet with the vouchers for golf and planet hollywood and the luggage certificates?
Yes, if you book a package.
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Old 05-11-2009   #10 (permalink)
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Re: A little panicky

Quote:
Originally Posted by DisneyTeacher View Post
Yes, if you book a package.


Great! I guess I wasn't reading this thread correct. I was starting to get worried.
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Old 05-11-2009   #11 (permalink)
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Re: A little panicky

We just got our package last week with our luggage tags etc. We're leaving May 31. So I guess we got it about 26 days out.
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Old 05-11-2009   #12 (permalink)
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Re: A little panicky

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Originally Posted by Cendure View Post
We just got our package last week with our luggage tags etc. We're leaving May 31. So I guess we got it about 26 days out.
ok now that makes me nervous!!! We leave on the 28th and we have NOTHING!!! We booked thru a travel agent, does that make a difference? We have not even recieved an email confirmation!?!? Should I be concerned??
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Old 05-11-2009   #13 (permalink)
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Re: A little panicky

I must be on the Disney mail list!

I got a confirmation letter, then my package info, then about 4 or 5 emails welcoming me back and telling me about all the exciting "new" things to see and do and mine was ONLY a weekend trip!

If you haven't gotten ANYTHING, I would call them asap!!
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Old 05-11-2009   #14 (permalink)
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Re: A little panicky

What is magical express? I booked a package... I will keep watching the mail.
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Old 05-11-2009   #15 (permalink)
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Re: A little panicky

Magical Express is the complimentary bus service from the airport to the resorts.
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