09-07-2007
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#1 (permalink) |
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Big Cheese
Join Date: Mar 2004
Posts: 805
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e-mail for WDW Guest Communications
Does anyone have the e-mail for WDW Guest Communications.
My wife had a reaction to food at a WDW resort restaurant in June. We had a difficult time obtaining information from the restaurant and sent a letter to WDW Guest Communications. We received a call from WDW Guest Communications on 12 Jul saying they would send us a check to reimburse us for dinner. So far, as of today 7 Sep, we have received nothing. I was going to e-mail WDW Guest Communications to find out if we've been forgotten. Thanks. Frank |
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09-07-2007
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#2 (permalink) |
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Gearing Up
Join Date: Aug 2005
Location: Coolsville
Posts: 4,339
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Re: e-mail for WDW Guest Communications
WDW Guest Communications [WDW.Guest.Communications@disneyworld.com]
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1979 - Wilderness Campground 1980 - Off site - I don't remember where. It was the 80's. 1999 - AllStar 2001 - Beach Club 2004 - Saratoga Springs 2005 - Beach Club 2006 - Saratoga Springs 2007 - Boardwalk 2008 - OKW 2009 - A Tree House! ___________________________________________ The Jungle VIP.  "We did not inherit the world from our ancestors; We are borrowing it from our children." |
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09-07-2007
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#6 (permalink) |
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Big Cheese
Join Date: Mar 2004
Posts: 805
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Re: e-mail for WDW Guest Communications
I agree, but it's sad that when Disney calls and tells you something that you have to follow up. It's very bad customer service. There was a time when Disney was tops in customer service. I have to say, in lots of ways, it is really lacking these days.
Frank |
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09-07-2007
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#8 (permalink) |
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Big Cheese
Join Date: Mar 2004
Posts: 805
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Re: e-mail for WDW Guest Communications
>>I think it is because they outsourse some of their customer service.. therefor loosing the personal touch and follow through.<<
Last few times we've been to WDW the service at the resorts, and I'm talking Boardwalk and Yachtsman has been lacking. Very surprising to me. Everything from Front Desk, Housekeeping, and Guest Services. I've been just amazed. I've been going to Disney since '79 and I've never seen it this way. Frank |
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09-07-2007
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#9 (permalink) |
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Weeeeeeeeeeeeeee!!!!!
Join Date: Aug 2004
Location: There's a great big beautiful tomorrow
Posts: 5,435
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Re: e-mail for WDW Guest Communications
Here is one of their cards that I got from the front desk at the Contemporary Resort..
 Front and Back....wait 3 seconds.
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MB member "Crush" is my 11yo DS. MB member "The Big Goof" is my 16yo DS. MB member "Peppertink" is my DW.   |
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09-08-2007
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#11 (permalink) | |
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Weeeeeeeeeeeeeee!!!!!
Join Date: Aug 2004
Location: There's a great big beautiful tomorrow
Posts: 5,435
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Re: e-mail for WDW Guest Communications
Quote:
I use this. Gif animation & Web design software: Ulead GIF Animator - Home
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MB member "Crush" is my 11yo DS. MB member "The Big Goof" is my 16yo DS. MB member "Peppertink" is my DW. |
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09-08-2007
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#12 (permalink) | |
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Senior Mouseketeer
Join Date: Mar 2006
Location: Epcot
Posts: 390
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Re: e-mail for WDW Guest Communications
Quote:
Even if Disney is failing (which is hard for me the Cast Member to agree with) they are still above and beyond everyone in the service field.
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JS |
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