Mouseketrips

jrdoa · 01-06-2006

Not exactly sure which subtitle this would belong in.

Well, I have decided not to consider Mouseketrips for my trip to WDW. Unfortunately, I sent off the form for a quote close to a week ago and never got a response. I also believe two days or so ago, I emailed them to make sure they received it and never received a response to that as well. Many folks here highly recommended their services so I'm hoping there is a valid reason to the non-responses.

**Dana** · 01-06-2006

a week ago? That's not like them. I'm sorry you didn't hear from them. I know they don't work over the weekends usually...perhaps the holiday has them backed up?? I don't know if they work over that week or not....sorry I don't know why they didn't get back to you. You can try pming mickey. He runs this site and is also an owner of mouseketrips.

queensmama · 01-06-2006

Sorry to hear that they are running alittle slow. I am sure they will get to you soon.

Twins1023 · 01-06-2006

This happen to me about 3 weeks ago and still have heard nothing. So I booked my own!

**dhoughton** · 01-06-2006

Please hang in there...Mouseketrips saved me a boatload of money a couple of years ago and now I don't use anyone else! They are probably playing catch up after the holidays and I think Mickey was having server probs last week---that can take up a little time too! IMHO Mouseketrips is the ONLY way to go!!

jk8 · 01-06-2006

I have had some problems with response times as well.

quakercub · 01-06-2006

I would agree with pm'ing Mickey. There had to be some problem involved. I got a very quick response from Mouseketrips and got a very good deal on our upcoming trip. I would highly recommend them

Cavey · 01-06-2006

I'll just mention that DC is hosted by the folks at Mouseketrips. Let's all try to be appreciative guests in our postings.

hiner · 01-06-2006

When are you planning on going to WDW???

We too used Mouseketrips for our trip last May. Can't tell you what an awesome job Keith did for us. Saved us soooooo much money and he booked everything I wanted with no questions asked. He would actually send or advise on other flights or rentals other than what I chose.

They may be on vacation. Didn't he have a vacation planned?? I though I saw something a while back about a long vaca. Hopefully nothing has happened!!!!

**mickey** · 01-06-2006

I would like to apologize to anyone who has been trying to reach us. For some reason, our email server is acting up, and we are not receiving all of our mail. It is possible also that not all of our mail is going out. I have been trying to fix this for the last couple of weeks, and I just can't figure it out.

I usually reply to new requests within an hour, and most replies are quicker than that. Every once and a while we get swamped, and times may take a little longer. I again apologize if I missed anyone. Looks like it is time to hire someone to look at the server.

I hope all of you who contacted Mouseketrips were able to find some one to help you.

I am not going to WDW until the first of March, but there will still be someone in the office.

FireAngel · 01-06-2006

I agree with Dana, Mousketrips has always answered my emails within the hour and are really great at trying to save everyone money.

A Goofy Family · 01-06-2006

Mousketrips has helped us, our family AND our friends with trips to Disney...they are awesome! Hang in there and give them a chance to get the server fixed, you won't regret it!

palmickey · 01-06-2006

I was having the same problem. I had e-mailed them, contacted them through the web site and ended up PM'ing Mickey. I finally sent another e-mail and did hear back from them. Turns out that they were not getting my e-mails and they said they had been sending me e-mails and I wasn't getting them. This is the first time I have used them and was getting worried but when I sent Mickey a PM he get right back to me. Hopefully they will have everything fixed soon, just keep trying!

Andrea · 01-07-2006

I just thought I'd add that when I didn't get an email response... I went to a technology that is virtually foreign in my computer-filled life... and I got immediate service by phone. Perhaps I am alone in this, but I occasionally forget that I can actually pick up a telephone to make contact.

jrdoa · 01-07-2006

Just to let all know, i resubmitted my form this morning and within hours, I receive a response back. Hope I didn't start any trouble here and glad the miscommunication issues have been resolved.

01-06-2006	#1 (permalink)
jrdoa Mouseketeer Intern Join Date: Jan 2006 Posts: 10	Mouseketrips Not exactly sure which subtitle this would belong in. Well, I have decided not to consider Mouseketrips for my trip to WDW. Unfortunately, I sent off the form for a quote close to a week ago and never got a response. I also believe two days or so ago, I emailed them to make sure they received it and never received a response to that as well. Many folks here highly recommended their services so I'm hoping there is a valid reason to the non-responses.

01-06-2006	#2 (permalink)
Dana Super Mod/Packen' Kracken Join Date: Jun 2002 Location: Joisey Posts: 23,782	Re: Mouseketrips a week ago? That's not like them. I'm sorry you didn't hear from them. I know they don't work over the weekends usually...perhaps the holiday has them backed up?? I don't know if they work over that week or not....sorry I don't know why they didn't get back to you. You can try pming mickey. He runs this site and is also an owner of mouseketrips. __________________ ~82 off-site~91 off-site~97 ASMusic~ ~00 ASMovies~02 Wilderness Lodge~04 Animal Kingdom Lodge~ ~05 Animal Kingdom Lodge & Polynesian~ ~05 Port Orleans French Quarter~06 Old Key West~ ~07 Port Orleans French Quarter~08 Old Key West~ ~09 Saratoga Springs~10 Port Orleans Fench Quarter~ My Disney Countdown Counting down to: 10 day do all or die trying trip. 271 days 2 hours 16 minutes

01-06-2006	#3 (permalink)
queensmama VMK Know-it-all Join Date: May 2004 Location: Stuck with the Children of the Corn Posts: 1,821	Re: Mouseketrips Sorry to hear that they are running alittle slow. I am sure they will get to you soon. __________________ Did you ever know that you are my hero!

01-06-2006	#4 (permalink)
Twins1023 Senior Mouseketeer Join Date: Dec 2004 Location: Michigan Posts: 359	Re: Mouseketrips This happen to me about 3 weeks ago and still have heard nothing. So I booked my own!

01-06-2006	#5 (permalink)
dhoughton 11.2010 Join Date: Oct 2003 Location: A few miles SE of M22... Posts: 2,926	Re: Mouseketrips Please hang in there...Mouseketrips saved me a boatload of money a couple of years ago and now I don't use anyone else! They are probably playing catch up after the holidays and I think Mickey was having server probs last week---that can take up a little time too! IMHO Mouseketrips is the ONLY way to go!! __________________ Doughnut Disney Pinologist President of the Bad Kitty Club Cult eleventwentyten My Disney Countdown Counting down to: Heh heh heh!!! 348 days 9 hours 16 minutes

		MouseBuzz.com > Walt Disney World > WDW Theme Parks
Mouseketrips

01-06-2006	#6 (permalink)
jk8 Disney Cruise Alumni Join Date: Jul 2004 Location: IN - the Tiki Tiki Tiki Tiki Tiki Room Posts: 2,546	Re: Mouseketrips I have had some problems with response times as well. __________________ Julie 2008 OKW - first DVC stay! 2008 WL and Disney Magic Western! 2007 POFQ 2006 Pop Century 2006 CR & 7 day Disney Magic Eastern!!! 2004 POP Century 2004 offsite My Disney Countdown Counting down to: 2010 Disney Magic Cruise 130 days 12 hours 12 minutes

01-06-2006	#7 (permalink)
quakercub Mouse Meister Join Date: Aug 2004 Location: st petersburg, florida Posts: 1,088	Re: Mouseketrips I would agree with pm'ing Mickey. There had to be some problem involved. I got a very quick response from Mouseketrips and got a very good deal on our upcoming trip. I would highly recommend them __________________ WDW MY HOME AWAY FROM HOME

01-06-2006	#8 (permalink)
Cavey MB's Rabble Rouser® Join Date: Sep 2004 Location: Carlinville, IL Posts: 6,144	Re: Mouseketrips I'll just mention that DC is hosted by the folks at Mouseketrips. Let's all try to be appreciative guests in our postings. __________________ . . Cavey, Tigger, BossMouse, Soundgod Erin, and Lil'pocohantas in association with the Federal Emergency Management Agency, and Juicy Juice are proud to present Cavey-Fest III December 13, 2008

01-06-2006	#9 (permalink)
hiner Mouse Meister Join Date: Nov 2003 Location: Body: Worcester PA Heart & Soul: WDW Posts: 1,826	Re: Mouseketrips When are you planning on going to WDW??? We too used Mouseketrips for our trip last May. Can't tell you what an awesome job Keith did for us. Saved us soooooo much money and he booked everything I wanted with no questions asked. He would actually send or advise on other flights or rentals other than what I chose. They may be on vacation. Didn't he have a vacation planned?? I though I saw something a while back about a long vaca. Hopefully nothing has happened!!!! __________________ Kim I could be ready in a minute for WDW, just tell me when! WDW - 11/78 & 11/84 - Ft. Wilderness Disneyland - 09/87 - Off Site WDW - Off Site 10/89, CBR 10/99, CBR 05/04, CBR 05/05, CBR 05/07, POLYNESIAN 5/09 SUPERBOWL CHAMPS, THE STEELERS, "SHOCKED THE WORLD"! YANKEES WILL BE BACK IN 2009! AND THE BROWN'S WERE BACK IN WDW 2009! My Disney Countdown Counting down to: Take me with you....pppllleeeaaassseee!!!!!

01-06-2006	#10 (permalink)
mickey Administrator Join Date: Sep 2001 Posts: 6,232	Re: Mouseketrips I would like to apologize to anyone who has been trying to reach us. For some reason, our email server is acting up, and we are not receiving all of our mail. It is possible also that not all of our mail is going out. I have been trying to fix this for the last couple of weeks, and I just can't figure it out. I usually reply to new requests within an hour, and most replies are quicker than that. Every once and a while we get swamped, and times may take a little longer. I again apologize if I missed anyone. Looks like it is time to hire someone to look at the server. I hope all of you who contacted Mouseketrips were able to find some one to help you. I am not going to WDW until the first of March, but there will still be someone in the office. __________________ Frank Costanza: You can drop a grand in Disney World, like that.

01-06-2006	#11 (permalink)
FireAngel FAolicious Join Date: Aug 2004 Location: Somewhere on Earth, I think. Posts: 1,739	Re: Mouseketrips I agree with Dana, Mousketrips has always answered my emails within the hour and are really great at trying to save everyone money. __________________ PC October 2004 PC DEC 2006 Surprise trip Aug 07 Offsite Way too many times to count before. DCs Black Sheep

01-06-2006	#12 (permalink)
A Goofy Family Mouse Meister Join Date: Jun 2003 Location: Central Texas Posts: 1,079	Re: Mouseketrips Mousketrips has helped us, our family AND our friends with trips to Disney...they are awesome! Hang in there and give them a chance to get the server fixed, you won't regret it! __________________ DVC Members Since 2003 '77 DL Day Trip '99 ASMo Toy Story * '03 AS Sports Surf's Up '04 OKW/Pop '05 May-June SSR/WL December '05OKW '06 March OKW/Coronado Springs * June '06 Keystone CO w/DVC * March '07 DVC's Hilton Head Island March '08 BWVMAY/JUNE '08 AKV* DEC '08 OKWMarch '09 BWV Not sure when we'll be back to see Mickey. Next long weekend away...Great Wolf Lodge Dallas Honored to be Trailblazer's daughter & BDavis932's sister My Disney Countdown Counting down to:* Spring Break in the Caribbean....our 1st Cruise! 110 days 8 hours 16 minutes

01-06-2006	#13 (permalink)
palmickey MB's Pal Join Date: Jan 2005 Location: My heart is at WDW! Posts: 2,776	Re: Mouseketrips I was having the same problem. I had e-mailed them, contacted them through the web site and ended up PM'ing Mickey. I finally sent another e-mail and did hear back from them. Turns out that they were not getting my e-mails and they said they had been sending me e-mails and I wasn't getting them. This is the first time I have used them and was getting worried but when I sent Mickey a PM he get right back to me. Hopefully they will have everything fixed soon, just keep trying! __________________ x´¨) x¸.•´ ¸.•´¨)xxxx¸.•¨) (¸.•´xxxxxx(¸.•`xxxpalmickey ´¨) Boardwalk Villas May 2009* Saratoga Springs October 2008 Beach Club Villas May 2008 Old Key West December 2007 Old Key West February 2007 Saratoga Springs October 2006 Saratoga Springs May 2006 All Star Movies February 2006 All Star Movies October 2005 All Star Movies October 2004 My Disney Countdown Counting down to: ???????? 104 days 11 hours 46 minutes

01-07-2006	#14 (permalink)
Andrea Dole Whip Apostate Join Date: Mar 2005 Location: Shasta in my heart Posts: 2,815	Re: Mouseketrips I just thought I'd add that when I didn't get an email response... I went to a technology that is virtually foreign in my computer-filled life... and I got immediate service by phone. Perhaps I am alone in this, but I occasionally forget that I can actually pick up a telephone to make contact. __________________ x´¨) x¸.•´ ¸.•´¨"...make sure you don't grow up stupid.¸.•´¨) (¸.•´xxxxxxxxxxxxIt's bad for the world."xxxxxxxxxxx ¸.•´ xxxxxxxxxxxxx--Tami Taylor, Friday Night Lightsxxxxxxxxxx(¸.•`* My Disney Countdown Counting down to: I have absolutely nothing to look forward too. :-(

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01-07-2006	#15 (permalink)
jrdoa Mouseketeer Intern Join Date: Jan 2006 Posts: 10	Re: Mouseketrips Just to let all know, i resubmitted my form this morning and within hours, I receive a response back. Hope I didn't start any trouble here and glad the miscommunication issues have been resolved.